Need a rental car in Kerrville, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kerrville location today.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.
Reservation Issues
Frequent complaints about unavailability of reserved vehicles, leading to frustration and inconvenience for customers.
Vehicle Condition
Concerns raised about the cleanliness and maintenance of rental cars, with reports of dirty vehicles and mechanical issues.
Staffing Problems
Customers noted understaffing leading to long wait times and poor communication during busy periods.
CD
Charlie Dominguez
4 days ago
5.0
Amazing customer service from start to finish !My entire experience was exceptional! Thank you Enterprise in Kerrville, you have an amazing team!
TK
Thomas Keller
Jan 5, 2026
5.0
If looking for a rental car, I recommend Enterprise, I’ve rented numerous times, no complaints whatsoever. You should try them too…..
TM
Tammy Mullens
Dec 23, 2025
5.0
Great customer service very friendly car nice and clean with a full tank I will definitely use them again and refer to friends and family
JJ
Jerry
Dec 23, 2025
1.0
Don’t trust this guy Rene. He will lie to you. I called ahead of time. Said I would return the car on a Sunday at the airport. He said no problem. He would pick it up Monday and would not charge me for a Monday fee and would adjust the price when I get there to pick up the car. He denied that he said that I said well maybe it was a worker at the location. He said he was the only person working and that it would have to have been him so he straight out and lied so do not trust. I was at the Fredericksburg location.
TL
Tabitha Lowry
Dec 19, 2025
5.0
Great service and extra care. I really appreciate the time they took.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Kerrville offer?
Enterprise Rent-A-Car in Kerrville offers car rental, van rental, auto rental, luxury car rental, and airport pick-up services.
Where is Enterprise Rent-A-Car located in Kerrville, TX?
Enterprise Rent-A-Car is located at 2042 Sidney Baker St, Kerrville, TX 78028, US.
What are the business hours for Enterprise Rent-A-Car in Kerrville?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Kerrville?
You can reserve your rental car online at: https://www.enterprise.com/en/car-rental-locations/us/tx/kerrville-522f.html
What payment methods are accepted at Enterprise Rent-A-Car Kerrville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Kerrville offer any discounts?
Yes, there are discounts available for active military members.
Which nearby hotels can customers consider staying at when renting from Enterprise Kerrville?
Nearby hotels include Hampton by Hilton, Holiday Inn Express & Suites Kerrville, Y.O. Ranch Hotel, Quality Inn & Suites, Hampton Inn Kerrville, and Days Inn.
What local dining options are near Enterprise Rent-A-Car in Kerrville?
Nearby dining options include The Branding Iron (American restaurant), Elm Waterhole Saloon (pub and bar), Cracker Barrel Old Country Store, Qdoba (Mexican fast food), and Laredo Taco Company.
Are there convenient coffee shops near Enterprise Rent-A-Car Kerrville for a quick stop?
Yes, Starbucks and 7-Eleven are nearby and offer coffee and quick refreshments.
How can the Kerrville Visitor Center help Enterprise Rent-A-Car customers?
The Kerrville Visitor Center provides travel and local information, which can be useful for customers planning their trips or looking for nearby attractions.