Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Kerrville, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kerrville location today.
Location
Hours
Reviews
4.0
363 reviews
5 stars
233
4 stars
34
3 stars
16
2 stars
17
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.
Vehicle Availability
Many customers expressed frustration over reserved vehicles not being available upon arrival, leading to significant inconvenience.
Cleanliness and Maintenance
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
Numerous customers reported problems with the reservation process, including overbooking and lack of proper documentation.
Staff Performance
While some staff members received commendations for their professionalism and helpfulness, others were criticized for being unprofessional and dismissive.
- JSJohn ScottNov 17, 20251.0Do not go here or rent from them under any circumstances. They probably won't have your vehicle, or it will be dirty , deal with employees that are indignant, and may be overcharged on your card. Typical for Kerrville. And the hill country. Horrible experience.
- JSJK SENov 17, 20251.0Why is their not enough staff to answer your phones on a Monday during operating hours? I have a reservation and I need to confirm details with an agent and have called three times and the gentleman doesn't even say hello he just says "hold" . I have waited now 30 minutes and called 3x. Thi is ridiculous and unprofessional.
- BMBryan MooreNov 11, 20255.0Everyone was super helpful and I really enjoyed driving the Toyota Camry hybrid, it used half of the gas that my Altima got on the same trip last month.
- DLDiane LindnerNov 5, 20255.0The best rental place. They were informative, helpful, and courteous. An awesome experience!
- GLGlen LankeNov 2, 20255.0Lack of preparation of vehicle, lack of vehicle instruction resulting in not being able to use the vehicle until the next day. No documentation (manual and rental info) left in the vehicle
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Kerrville offer?
Enterprise Rent-A-Car in Kerrville offers car rental, van rental, auto rental, luxury car rental, and airport pick-up services.
Where is Enterprise Rent-A-Car located in Kerrville, TX?
Enterprise Rent-A-Car is located at 2042 Sidney Baker St, Kerrville, TX 78028, US.
What are the business hours for Enterprise Rent-A-Car in Kerrville?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Kerrville?
You can reserve your rental car online at: https://www.enterprise.com/en/car-rental-locations/us/tx/kerrville-522f.html
What payment methods are accepted at Enterprise Rent-A-Car Kerrville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Kerrville offer any discounts?
Yes, there are discounts available for active military members.
Which nearby hotels can customers consider staying at when renting from Enterprise Kerrville?
Nearby hotels include Hampton by Hilton, Holiday Inn Express & Suites Kerrville, Y.O. Ranch Hotel, Quality Inn & Suites, Hampton Inn Kerrville, and Days Inn.
What local dining options are near Enterprise Rent-A-Car in Kerrville?
Nearby dining options include The Branding Iron (American restaurant), Elm Waterhole Saloon (pub and bar), Cracker Barrel Old Country Store, Qdoba (Mexican fast food), and Laredo Taco Company.
Are there convenient coffee shops near Enterprise Rent-A-Car Kerrville for a quick stop?
Yes, Starbucks and 7-Eleven are nearby and offer coffee and quick refreshments.
How can the Kerrville Visitor Center help Enterprise Rent-A-Car customers?
The Kerrville Visitor Center provides travel and local information, which can be useful for customers planning their trips or looking for nearby attractions.