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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.0
(382 reviews)

Business Details

2042 Sidney Baker St, Kerrville, TX
78028, United States
(830) 792-3530
https://www.enterprise.com/en/car-rental/locations/us/tx/kerrville-522f.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kerrville, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kerrville location today.

Location

Enterprise Rent-A-Car
2042 Sidney Baker St, Kerrville, TX
78028, United States

Hours

Reviews

4.0
382 reviews
5 stars
249
4 stars
34
3 stars
16
2 stars
18
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Vehicle Availability

Numerous reviews indicated issues with vehicle availability, including reservations not being honored and customers receiving different vehicles than booked.

Cleanliness and Maintenance

Several customers reported that vehicles were not clean upon pickup, with some mentioning issues like dirty interiors and maintenance problems.

Communication Issues

Customers expressed frustration over poor communication regarding reservations and vehicle availability, leading to significant inconveniences.

Mixed Experiences

While some customers had excellent experiences, others reported serious issues, including rude staff and unresolved billing problems.
  • LB
    Linda Berg
    Feb 25, 2026
    5.0
    Friendly employees, easy to rent, vehicle in top notch condition, fair prices
  • CB
    Carissa Ballard
    Feb 23, 2026
    1.0
    This location sucks. Needing to rent a car because the car I bought from Enterprise Sales (at another location) is in shop after just 5 months of purchase. The Enterprise in the town I live in never has inventory even though this location is suppose to help supplement them. While waiting for over 5 days on the shop to get approval on warrenty coverage , I desperately needed a car. Because of delayI had to rent as personal use at higher rate. On top of that put down $300 deposit along with my several days of rental on a credit card. I don't use cards with that high of limit. I wanted to use my debit card, which I have done all other times I have rented from Enterprise in other locations. In order to do at this one, I was required to have utility bill with my home address. I live in the country and don't receive mail. I also do not pay for utilities, so I have no bills. Despite having receipt from dealership with my address on it, bank statements, name match on debit card, etc they refused to let me use without utility bill. I never going to rent from this location again.
  • SS
    Stormi Sowell
    Feb 19, 2026
    5.0
    They were friendly and efficient!
  • LL
    L L
    Feb 12, 2026
    5.0
    Nice
  • CG
    Carrie Garness
    Jan 18, 2026
    5.0
    Great employees kind compassionate quick to get you set up and back on the road. Cars are are beautiful clean maintained safe they check to make sure your safe and happy client Thank you Enterprise I was sick had been in a accident and my dad had passed they were amazing to help me through. I recommend Enterprise Thank yall so much helping me Sincerely Carrie Garness

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Kerrville offer?

Enterprise Rent-A-Car in Kerrville offers car rental, van rental, auto rental, luxury car rental, and airport pick-up services.

Where is Enterprise Rent-A-Car located in Kerrville, TX?

Enterprise Rent-A-Car is located at 2042 Sidney Baker St, Kerrville, TX 78028, US.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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