AutoZone Auto Parts

4.3
427 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Main in Kerrville, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kerrville, TX or call us at (830) 792-5500.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
200 W Main, Kerrville, TX
78028, United States

Hours

Reviews

4.3
427 reviews
5 stars
268
4 stars
82
3 stars
37
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Donnie, Cain, and Richard.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, although there were some complaints about incorrect parts being provided.

Mixed Experiences

While many reviews highlighted excellent service, there were also reports of poor customer service and unhelpful staff at times.

Efficiency

Several customers appreciated the quick service and efficiency in getting their needs met, especially during urgent situations.

Overall Satisfaction

Overall, the business received a mix of positive and negative feedback, but many customers expressed a willingness to return due to the helpfulness of the staff.
  • TG
    tanner gilder
    4 days ago
    5.0
    Great people went everywhere looking for hose and everywhere wanted to charge me 30$ and the lady here helped me out and had a scrap piece she gave me.
  • JA
    Jose Ayala
    5 days ago
    5.0
    Excellent Service
  • TS
    Tylor Simpson
    Nov 8, 2025
    5.0
    Tamara olsen helped me out with my truck and finding parts for it for probably over a hour she was great
  • CG
    Corran Gustafson
    Oct 27, 2025
    5.0
    Richard helped a ton! Good staff
  • DB
    Dawn Baker
    Oct 27, 2025
    2.0
    I watched 3 employees put windshield wiper blades on a GMC truck before I went in the store. I was greeted and asked if they could help me find anything but I knew what I was looking for and where it was. When I got to the register, the kid behind the counter rang me up but did not ask if I had rewards. I inquired about my rewards and he tried to explain that what I was buying wouldn't give me points instead of checking my rewards to see if I had any. He was too busy chatting it up with the other employee to actually take care of me properly. I don't expect much from this place but they could do a better job and it damn sure doesn't take 3 people to change wiper blades!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Kerrville, TX?

AutoZone Auto Parts in Kerrville, TX is open Monday to Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services.