Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Kermit, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
306 reviews
5 stars
156
4 stars
49
3 stars
33
2 stars
18
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and unprofessional behavior.
Cleanliness
Generally positive feedback on cleanliness, especially regarding restrooms and the store, though some reports of dirty coffee stations and unclean showers.
Equipment Issues
Frequent complaints about malfunctioning pumps and shower availability, with reports of long wait times for showers.
Food Quality
Food quality is inconsistent; some customers enjoy the fresh options while others report cold or stale food.
Pricing
Many customers feel prices are too high, with accusations of price gouging, particularly in relation to fuel and food.
- SMShane MillerNov 17, 20252.0The location is convenient and close to the office but this morning I tried 3 different pumps trying to get fuel and each one had a different problem and wasn’t working. This is a common problem and I will be advising all my drivers to fuel up at a different station from now on
- MPMarlon PolancoNov 15, 20251.0Nunca reserven una ducha aquí te vas a tardar 3 horas para tomar un baño cuando solo habían 2 personas delante de mi.
- RGRobert GHOct 21, 20252.0They never have the Dunkin' Donuts coffee on hand, really sucks.
- KCKyle CeriottiSep 13, 20251.0The lady with the blue hair is really rude and unprofessional. She needs better customer service skills.
- DMDusty MayfieldSep 9, 20251.0Do not recommend this location at all.Tried to get a few drinks and went to use my card at the register and the machine wouldn't read It, wouldn't even recognize me inserting it to run the chip. They kept telling me it was my card when I just used it outside for fuel. I asked if they wanted to run it on a different machine and A.Skinny older lady walked up and started getting huffy, so I told them just give me my fuel receipt and left . I went down to allsups got what I wanted ran my card. It worked fine. You guys need to fix your equipment stop blaming the customer and put receipt paper in the pumps
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What amenities does Pilot Travel Center in Kermit, TX offer?
Pilot Travel Center in Kermit provides gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
Is the Kermit Pilot Travel Center open 24/7?
Yes, Pilot Travel Center in Kermit is open 24 hours a day, 7 days a week.
Are showers available at the Pilot Travel Center in Kermit?
Showers are available, and anyone can purchase a shower. For pricing and availability, please contact the location directly.
What payment methods are accepted at the Kermit Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Does the Kermit Pilot Travel Center have a CAT scale?
Yes, all Pilot Travel Center locations, including Kermit, have CAT scales available.
What food options are available at the Pilot Travel Center in Kermit?
The center offers pizza, jumbo breakfast burritos, BBQ brisket pizza, wings and tenders, breakfast sandwiches, wraps, and chicken sandwiches.
Are there any nearby propane suppliers to Pilot Travel Center in Kermit?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier for your convenience.
Where can I find nearby dining options around Pilot Travel Center in Kermit?
Nearby dining includes Dunkin' coffee shops, Burrito Express Mexican restaurant, and Jerrie’s Cafe for American dining.
Are there recreational facilities near Pilot Travel Center in Kermit?
Yes, the Winkler County Country Club and The Dunes at Kermit offer sports and recreational activities nearby.
How can nearby services like CAT Scale and U-Haul benefit travelers at Pilot Travel Center in Kermit?
CAT Scale helps professional truck drivers with weight measurements, and U-Haul Neighborhood Dealer offers truck rentals, making travel and logistics more convenient near the Pilot Travel Center.