Pilot Travel Center

3.8
307 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Kermit, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
127 TX-302, Kermit, TX
79745, United States

Hours

Reviews

3.8
307 reviews
5 stars
156
4 stars
49
3 stars
33
2 stars
18
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly service while others reported rudeness and unprofessional behavior.

Cleanliness

The facility is generally noted for its cleanliness, especially the restrooms, though some reviews mentioned issues with shower cleanliness and maintenance.

Equipment Issues

Multiple reviews highlighted frequent problems with fuel pumps and shower availability, indicating a need for better maintenance.

Pricing

Customers expressed concerns about high prices for fuel and food, with some labeling it as price gouging.

Food Quality

While some customers enjoyed the food options, others reported issues with food quality, such as stale items and cold pizza.
  • OH
    Only my review Just being honest
    Dec 13, 2025
    1.0
    This place sucks go to the one up the road
  • SM
    Shane Miller
    Nov 17, 2025
    2.0
    The location is convenient and close to the office but this morning I tried 3 different pumps trying to get fuel and each one had a different problem and wasn’t working. This is a common problem and I will be advising all my drivers to fuel up at a different station from now on
  • MP
    Marlon Polanco
    Nov 15, 2025
    1.0
    Nunca reserven una ducha aquí te vas a tardar 3 horas para tomar un baño cuando solo habían 2 personas delante de mi.
  • RG
    Robert GH
    Oct 21, 2025
    2.0
    They never have the Dunkin' Donuts coffee on hand, really sucks.
  • DM
    Dusty Mayfield
    Sep 9, 2025
    1.0
    Do not recommend this location at all.Tried to get a few drinks and went to use my card at the register and the machine wouldn't read It, wouldn't even recognize me inserting it to run the chip. They kept telling me it was my card when I just used it outside for fuel. I asked if they wanted to run it on a different machine and A.Skinny older lady walked up and started getting huffy, so I told them just give me my fuel receipt and left . I went down to allsups got what I wanted ran my card. It worked fine. You guys need to fix your equipment stop blaming the customer and put receipt paper in the pumps

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.