Enterprise Rent-A-Car

Reviews

• RA

  Robert Assaf

  Apr 6, 2026
  5.0
  Great service. No delays. Guys were great. Thank you!
• ND

  Nikki Durden

  Mar 15, 2026
  1.0
  I reserved a truck and did a check in online pickup was 12 noon on a Sunday. I get there nobody is at the front desk yet the room is filled with people. The line is outside the door and I see two guys running around. Still no one greets me yet they see me. The room clears out and one of the guys ask me am I dropping off or picking up? I tell him I’m picking up a SUV they have none only 4 mini vans left and he speaks to the head manager and I’m told I should’ve been there before noon. I explain I was there before noon and waited almost 40 minutes for a hello. It’s bad customer service not to have anyone at the front desk or greet everyone. Make it so bad I’m standing at the front desk! My trip was canceled for spring break. Awful customer service no apologies or accountability whatsoever. And if a truck is reserved and check in is done online all I have to do is pay. Find another location do not use them especially on a Sunday.
• MA

  Michelle Avila

  Mar 15, 2026
  5.0
  I rarely write reviews, but I felt the staff at this location truly deserve recognition. They were very busy, yet still managed to keep smiles on their faces and provide excellent customer service. It’s rare to have this kind of experience at a rental car location. I will definitely continue choosing this location!
• TB

  Tiffiney Booker

  Mar 14, 2026
  1.0
  If you plan on coming to this location don’t! They started emailing me this morning about vehicle shortages a couple hours before my departure. Naomi (should not be in customer service). I guess that’s how you spell her name. Her name tag was hidden by her hair. I showed up to pick up my car I reserved just to be told that I could not get a luxury car with a debit card even though I had the required amount on there to reserve it. This is after email exchanges explaining what I would accept. None of the credit/debit card policy was explained before hand or at the time of the original reservation. Never again!
• MS

  Marla Sobotik

  Mar 10, 2026
  5.0
  Shoutout to the team here for making it happen- Naomi, Chris and Q were great and got me in and out quickly for my rentals. Very thankful for their hard work and appreciate the friendliness and prompt service. Is it weird to say I’m looking forward to my next car rental? 😂 Thanks again!!!

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