Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Katy.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
1,050 reviews
5 stars
986
4 stars14
3 stars2
2 stars4
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and attentive, with many highlighting specific employees like Noah and Naila for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service, with several customers mentioning minimal wait times for oil changes and other services.
Transparency
Customers appreciated the clear communication regarding services and pricing, with technicians explaining procedures and recommendations thoroughly.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to long wait times and issues with service accountability.
- FAFelicia Adebayo3 days ago5.0New to the area and these guys are thorough and efficient. Customer service is pristine! HUGE shout out to Noah and Jero for their service today!!!
- KWKaty Windows5 days ago5.0Noah the manager was absolutely awesome. I highly recommend this place.
- KNKhoa NguyenDec 29, 20251.0I was called into the bay after waiting 45 minutes and then I was told to pull out of the bay because a car was there before me in another line. The car behind me was moved into the other line. The car behind me that moved into the other line got their services done before I got to enter the bay I had to give up. I asked Kevin the manager who had moved the cars around why I had to move like that and his answer was the car behind me was getting an inspection. I waited an hour and 15 minutes to have to leave without getting service to make a 1 o'clock meeting. I will never return to this location.
- ATAmber ThomasDec 26, 20255.0The wait wasn’t long. The people who helped me were nice and helpful. Answered my questions. It was quick I was in and out.
- LPLibby Dollar PhotographyDec 15, 20255.0I’ve always had a great experience with Valvoline and this location in particular. I’m reviewing today because the technician Ryan deserves special commendation. He went above and beyond to explain everything and made me feel like I’m in amazing hands. Promote that guy!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Katy offer?
Valvoline Instant Oil Change in Katy provides quick preventive vehicle maintenance, including 15-minute, stay-in-your-car oil changes and a wide range of other maintenance solutions for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
Valvoline Instant Oil Change is open from 8:00 AM to 7:00 PM Monday through Friday.
Is it necessary to make an appointment for an oil change at Valvoline Instant Oil Change in Katy?
No, appointments are not required for oil changes at Valvoline Instant Oil Change in Katy.
What forms of payment does Valvoline Instant Oil Change accept?
They accept credit cards, debit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Katy, Texas?
It is located at 23711 Katy Fwy, Katy, TX 77494, United States.
What are Valvoline Instant Oil Change's holiday hours?
Valvoline Instant Oil Change is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Are there any financial services nearby Valvoline Instant Oil Change in Katy?
Yes, First Service Credit Union and Advancial, both credit unions, are located nearby for your financial service needs.
Where can I get a car wash near Valvoline Instant Oil Change in Katy?
WhiteWater Express Car Wash is a nearby option for car washing and auto detailing services.
Are there any dining options close to Valvoline Instant Oil Change in Katy?
Yes, First Watch - Katy Grand Crossing is a nearby restaurant offering breakfast and brunch.
What other automotive services or shops can I find near Valvoline Instant Oil Change in Katy?
Nearby automotive-related places include Lifted Trucks, an automotive dealer, and several contractors like Katy Custom Sheds and Aventi Innovations Residential & Commercial Improvement.