Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Katy area, turn to Safelite AutoGlass . Those in central Katy or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 24025 Katy Fwy, Safelite AutoGlass Katy repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
576 reviews
5 stars
388
4 stars
37
3 stars
13
2 stars8
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting smooth and quick service.
Communication
Many reviews noted excellent communication from both customer service and technicians, including timely updates and clear explanations of the process.
Convenience
Customers appreciated the convenience of mobile service and the ease of scheduling appointments.
Issues with Calibration
Some customers reported problems with windshield calibration, particularly for vehicles with advanced features, leading to dissatisfaction.
Customer Support
Several reviews mentioned difficulties in reaching customer support and resolving issues, indicating a need for improvement in this area.
- CPclaudio prudhomme3 days ago5.0Amazing service! Easy to book through the insurance app, premium delivery experience at the shop. Friendly and professional staff. Fast and clean. Ask for Stephanie as she also speaks perfect Spanish.
- GLG Liu4 days ago5.0I recently replace my Tesla's Windshield in Safelite. It did great job with less than amount from other service companies.
- ZHZee Harrison5 days ago1.0I had my windshield replaced in April 2025, and since then the same exterior trim has flown off my car four times. I’ve spoken with Quinton, the manager, multiple times, and was told the last repair involved their best technician—yet here we are again in 2026 with the same issue. The staff is always kind and responsive, but this situation has been extremely frustrating and inconvenient. I had no issues whatsoever before the windshield replacement. I even requested taking the vehicle to the dealership to ensure it was fixed properly, but was told that would void the warranty, which is disappointing given the repeated failures. I appreciate the attempts to fix it, but at this point the issue clearly isn’t being resolved correctly. Everytime they have to replace the siding, I have to pay our of my pocket to wrap the silver trim black. Let’s see if they get it right this time—I’ll update.
- GTGabriela Teran5 days ago5.0Very convenient. I made the appointment online, the pricing was competitive and transparent, and I did not have to leave my house.
- SBSteve BiggsJan 2, 20265.0My preferred Safelite location is on the Katy Freeway 77494. Omar does an awesome job with the install and cleans the windows. Katy location is quick, professional, friendly and extremely knowledgeable. Awesome experience 4 th glass replaced in 2025.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Katy offer?
Safelite AutoGlass in Katy provides auto glass installation and repair, including windshield chip and crack repair, power window repairs, and same-day service with insurance paperwork processing.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 24025 Katy Fwy, Katy, TX 77494, US.
What are the hours of operation for Safelite AutoGlass in Katy?
The store is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile service options?
Yes, Safelite provides convenient in-shop or mobile auto glass repair and replacement services in the Katy area.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty ensuring safety and reliability.
What languages are spoken at Safelite AutoGlass in Katy?
Safelite AutoGlass in Katy offers services in both English and Spanish.
Can I book an appointment online for Safelite AutoGlass?
Yes, you can schedule your appointment online through their reservation website.
Is the Safelite AutoGlass location wheelchair accessible?
Yes, the location has a wheelchair accessible entrance to accommodate all customers.
How can nearby businesses help with my visit to Safelite AutoGlass?
Nearby insurance agencies like GEICO and Liberty Mutual can assist with claims after auto glass repairs; also, fuel up at the nearby Shell gas station before or after your service.
Are there dining options close to Safelite AutoGlass in Katy?
Yes, you can enjoy a meal at Philly Flats or Doneraki Fuego y Mar Mexican Grill near Safelite AutoGlass before or after your appointment.
What nearby health and medical services are available around Safelite AutoGlass?
Nearby, there are multiple health centers including The Hand & Plastic Surgery Center of Katy and Katy Clinic | Memorial Hermann Medical Group for your medical needs.