About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Katy today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
676 reviews
5 stars
519
4 stars
59
3 stars
23
2 stars
16
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Alex and Dominique for their professionalism and attentiveness.
Efficiency
Many reviews noted the fast and efficient service, with several customers mentioning quick turnaround times for tire repairs and other services.
Professionalism
The staff was frequently described as knowledgeable and professional, providing clear explanations of services and options available.
Cleanliness
The store was reported to be clean and well-maintained, contributing to a positive customer experience.
Mixed Experiences
While most feedback was positive, some customers expressed dissatisfaction with pricing transparency and service quality, particularly regarding warranty issues.
- JRJames Riggins2 days ago1.0Had some work done to the front end of my truck to the tune of about 5k! The couldn't get the front end aligned and Chris told me there was nothing else they could! #1 don't talk to your customers like they're idiot I may not be a mechanic but it's obvious when the truck pulls to the right to the extreme it's an alignment issue. There is always more that can be done! It's called commitment to Excellence. If told my customer something like that I'd be fired! Ill never do buisness again with NTB and in the meantime they need to step it up
- MAMaristel AguilarNov 11, 20255.0Alex was the absolute best!!! I got a fly all of a sudden and was able to walk in and feel so welcome and taken care of. So grateful for Alex and the team!!
- BBBrittainy BondNov 11, 20255.0Alex was amazing!! Very attentive and informative! He know his car facts! Help me understand what I need for my vehicle without feeling pressured!! I will be a forever customer!!! Thank you Alex!!
- JPJanevieve ParksNov 10, 20255.0My car was serviced right away, diagnosed accurately. They had the tires I needed in stock. Did extra inspections such as brakes. Very friendly.
- KSKenny StangeNov 8, 20255.0Very helpful with our experience. Unrepairable tire but luckily we had the extended protection/warranty and they honored it without question, even under the new management. Thank you for the timely assistance!
Frequently Asked Questions About NTB-National Tire & Battery
What types of tire brands and auto services does NTB-National Tire & Battery offer?
NTB offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
What are the operating hours for NTB-National Tire & Battery in Katy, TX?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is NTB-National Tire & Battery located?
It is located at 20211 Katy Fwy, Katy, TX 77450, United States.
Does NTB-National Tire & Battery have wheelchair accessible facilities?
Yes, the store has a wheelchair accessible entrance and restroom.
Can I pay by debit card at NTB-National Tire & Battery?
Yes, NTB accepts debit card payments and does not require cash only.
How can I make a reservation or book a service at NTB-National Tire & Battery?
You can make a reservation through their website at https://www.mavis.com/locations/katy-katy-fwy-tx/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&stnum=4485
What nearby gas station can I visit when coming to NTB-National Tire & Battery?
Valero gas station is nearby, which can be convenient for fuel or automotive parts during your visit to NTB.
Are there any food options near NTB-National Tire & Battery for a meal before or after my appointment?
Yes, nearby restaurants such as Texas Mesquite Grill, El Tiempo Cantina, East Star Chinese Buffet, and Shipley Do-Nuts offer a variety of dining choices.
Where can I find ATMs close to NTB-National Tire & Battery?
There are several Bitcoin ATMs close by including RockItCoin Bitcoin ATM, LibertyX Bitcoin ATM, and ATM Coiners Bitcoin ATM.
What other automotive-related stores are near NTB-National Tire & Battery?
Extreme Offroad and Performance, which offers automotive parts and accessories and car wash services, is nearby for further automotive needs.