Jiffy Lube Oil Change

4.6
857 reviews

About

Oil Change Service StationTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KATY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube Oil Change
21910 Provincial Blvd, Katy, TX
77450, United States

Hours

Reviews

4.6
857 reviews
5 stars
713
4 stars
51
3 stars
16
2 stars
9
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.

Efficiency

Numerous reviews noted the quick service, with many customers being in and out in under 30 minutes.

Mixed Experiences

While many had positive experiences, some customers reported poor service and unprofessional behavior at specific locations.

Value for Money

Several customers mentioned good pricing and value for the services received, particularly for oil changes and inspections.
  • JS
    Justin Sullivan
    5 days ago
    5.0
    Fast, friendly service, knowledgeable staff with excellent customer service skills. Definitely coming back every 10k miles.
  • DL
    Dan Larke
    Jan 6, 2026
    3.0
    Service was quick and the staff were friendly. Issues I had: 1. Forgot to install cabin filter I requested, had to wait an extra 16 mins to rectify. 2. Failed to reset dash service reminder to do oil change. Still in after almost a week. Now I’ll have to make a special go back visit to remedy it. And 3. Failed to install windshield sticker reminder of mileage for next oil change. The bottom line is I would not go back to this location, even though they did a decent job, but all the things they did do, but because of all the things they failed to do that waste my time I wouldn’t go back.
  • AW
    Alice Wingo
    Jan 2, 2026
    5.0
    Very professional ,very courteous and the staff very courteous. Thoroughly enjoyed my experience on January 2 around 2 ish today.
  • MM
    Malik
    Jan 2, 2026
    1.0
    pulled up and waited my turn in my car, and seemed like they got upset because they wanted me to get out and wait inside when they offer the wait in your car service. they started pulling in another car that came 10 minutes after me while they also started working on a different car outside the shop that also came after me. I had been waiting over 30 mins at this point. and they would just keep looking over at me and chatting each other as if I wasn’t there when I was told to wait and I’d be next. ** I ended up leaving with no service & went to take 5 oil and they got me done in 15 mins. So I wasted 30 mins for nothing, seems like a management issue.
  • LM
    Lucho MC
    Dec 17, 2025
    1.0
    I received terrible service, I’ve been attending to jiffy live since more than 5 years but at least this location I don't recommend it at all. They practically kicked me out of the branch, literally, just because I didn't even understand what the girl was saying about me getting out of my car in a place where I shouldn't have. She kicked me out of the branch and told me to go to another company's branch, and that's exactly what I'm going to do. I'm going to go with another provider, and I'll never, ever set foot in this Jiffy Lube service again. That was all I needed to never go back to one of their branches. I hope this helps you avoid having similar service problems. It is on the Mason rd at Katy location, lazy people, avoid this kind of places! And after this situation I went to Take 5 in the same street and found out that this location is full and with a large lane of vehicles waiting for the service and now I get why, jiffy lube’s people in that location sucks!

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service