Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Goodyear Auto Service
1317 West Grand Parkway South, Katy, TX
77494-8288, United States
Hours
Reviews
3.9
251 reviews
5 stars
162
4 stars
20
3 stars
10
2 stars
11
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Edward and Terrell, for their friendly, professional, and accommodating service.
Honesty and Transparency
Several reviews highlighted the honesty of the technicians regarding necessary repairs and pricing, which built customer trust.
Service Efficiency
While many customers appreciated the quick service, some reported long wait times, particularly for oil changes and inspections.
Product Issues
There were complaints about defective tires and issues with service quality, leading to dissatisfaction among some customers.
Cleanliness Concerns
A few reviews mentioned unsatisfactory cleanliness in the waiting area and restrooms.
- KAKristina Alivarez5 days ago5.0Kevin was very patient and great help! He was diligent in the repair process and got great information. The store was busy and he made sure to take care of every single customer even though he was alone! Excellent customer service and great attention to detail! I will be going back for any repair needs. 😊
- RHReuben HallettDec 11, 20255.0I went into Goodyear to have 4 tires mounted in balance and my experience was great. They gave me the price up front, but now any hidden cost and the technician that worked on my car was very good and the car drives very smooth, quiet and responsive so I like to thank the service of Goodyear in Katy, Texas. And a special, thanks to Chris.
- BWBrazos WilliamsDec 1, 20255.0Excellent place to bring your car. Edward the store manager is great to deal with and very honest. Great for just about any car repair you need. And very reasonable prices. Bring your car here and you will be quite happy. Ask for Edward. He’ll take of you.
- WRWilliam RieraNov 29, 20255.0I had a great experience here, I went three times in 2 days, crazy, first car had a repairable puncture, second car a non repairable one. Edward and Christian helped me out the first time being super fast understanding I needed to go to work that morning! And later at night with my other car Kevin and Julius stayed and helped me decide what to do even when it was pretty much closing time! I definitely recommend this Tire Shop because of its people and customer service.
- GPGokul PrabhakarNov 12, 20255.0So happy to be back at a Goodyear location for service needs. Gerard was awesome, welcoming and took care of the van with LOF and full health checks. Sherwin is welcoming and answered lots of questions (as I am new there) and instilled confidence. I have been a long time Goodyear customer and I see the same camaraderie and enthusiasm I saw in Somerset NJ here. Amazing staff. Prompt work by Christian (technician) with full health checks. So glad to be back to Goodyear. And big shout out to Jim and team at Somerset NJ location for taking care of the Odyssey: its health check passed with not even a proactive recommendation at this time! Wish you all a happy thanksgiving. Location of shop: Katy, TX
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and mechanic services.
What are the operating hours for Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours vary, with closures on Thanksgiving, Christmas, and reduced hours on Christmas Eve and New Year's Eve.
Does Goodyear Auto Service offer pickup and delivery services?
Yes, they offer in-store pickup services for convenience.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is it possible to make an appointment online at Goodyear Auto Service?
Yes, customers can make appointments online through their reservation website.
Does Goodyear Auto Service have facilities like restrooms available for customers?
Yes, the location includes restrooms for customer use.
Are there any nearby restaurants where I can eat before or after visiting Goodyear Auto Service?
Yes, nearby dining options include The Wellhead Sports Bar, El Sol Restaurant, Ruthie's Mexicana, Miyabi Sushi Japanese Restaurant, and 9er's Grill.
What nearby places offer recreational or fitness activities near Goodyear Auto Service?
Nearby recreational spots include Burn at CrossFit Katy, HOTWORX yoga and Pilates studio, and SG1 Soccer Club for sports activities.
Where can I find beauty and spa services close to Goodyear Auto Service?
Close to Goodyear Auto Service, you can visit Xtravagant Lash & Brows, Katy Skin Spa, Hue Hair Lounge, and Machos Barbershop VIP for various beauty and salon services.
Are there any nearby medical or dental services near Goodyear Auto Service?
Yes, nearby medical and dental services include Ideal Care Family Doctor, Westside Chiropractic Center, Berkeley Eye Center - Retina West, Katy Gentle Dentists, and Flourish Pediatric Dentistry - Katy.