Golbow's Garage Inc.

Reviews

• AY

  Anon Ymous

  Nov 13, 2025
  1.0
  Don't waste your time with these people. The man I spoke to insisted on constantly interrupting me as I tried to explain to him the issues I was experiencing with my car. I was then charged over $1200 for multiple "necessary fixes" that fixed absolutely nothing, seeing as I am still experiencing the same exact issues as I was before I made the mistake of coming here. Golbow's, I'm not sure if you know this, but generally businesses only charge money for services they can actually provide. Have you guys considered actually being competent at your jobs? It sure would make it a lot easier for you to get away with overcharging your customers!
• FB

  Fabi bgtf

  Nov 8, 2025
  5.0
  Wanted to take the time to commend Gerardo on his outstanding professionalism and compassion for the vehicle situation we were in. I will definitely be requesting him for any further towing needs! Thank you so much Gerardo for all the help, he’s truly the best!
• MH

  Michael Hicks

  Oct 31, 2025
  1.0
  Update they never showed up. Called Katy Towing and they had a truck Pick me up in 10 minutes. >I’ve had a series of disappointing experiences with this shop, particularly with their customer service. The last time I called, I encountered a rude dispatcher who not only provided slow service but also hung up on me. This lack of professionalism is frustrating, to say the least. I had previously given up on them for car repairs due to similar issues. My last visit was particularly unsettling; when I walked into the office, the staff was preoccupied with smoking and chatting amongst themselves. It felt as though I was invisible, as no one acknowledged my presence for quite some time. When I was finally noticed, the staff seemed annoyed that I interrupted their personal conversations, which left me feeling unwelcome. Overall, the service quality here has been consistently lacking. I believe that with some attention to customer service training and a more professional atmosphere, this shop could greatly improve the experience for its customers. Unfortunately, I won’t be returning.
• MB

  Mira Bhatt

  Oct 15, 2025
  1.0
  Did not perform the tow in the time that was reserved one day in advance. Called 1 day in advance and booked 9am towing time from the vehicle to be picked.Timing was crucial as I wanted to get my vehicle repaired and get it back.Was picked up at 12.15pm and not repaired in time.I expected the towing to be done on time that is why booked the slot one day in advance.It was reserved and promised.A company should not pick a job if they are not sure they can perform. When called after job was finally done and paid for I called their office to let them know what had happened and the lady on the phone was rude from the start and did not acknowledge that it was a mistake instead wanted to just get into an argument with me and hung up.
• LM

  Luke Martinez

  Oct 15, 2025
  5.0
  Gerardo responded to my incident immediately, worked efficiently, and most importantly u felt safe because he took great care in handling my truck during the process. If you are in need of transporting and towing your vehicle I would go to them

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