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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

3.4
(160 reviews)

Business Details

23021 Morton Ranch Rd, Katy, TX
77449, United States
(281) 505-3136

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Katy, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grand Pkwy. & Morton Ranch location today.

Location

Enterprise Rent-A-Car
23021 Morton Ranch Rd, Katy, TX
77449, United States

Hours

Reviews

3.4
160 reviews
5 stars
91
4 stars
5
3 stars
2
2 stars
2
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted poor service experiences, particularly with the branch manager Zoe, who was described as rude and unprofessional.

Efficiency

Most customers appreciated the quick and efficient rental process, with many noting fast pick-up and drop-off times, although some reported long wait times and issues with vehicle availability.

Vehicle Quality

Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars with unpleasant odors or mechanical problems.

Communication Issues

Numerous customers expressed frustration with the lack of communication, including difficulty reaching the location by phone and receiving misleading information about reservations.
  • NA
    Nick Ali
    5 days ago
    5.0
    Appreciate this location for being fast and reliable. Great customer service at the desk.
  • KQ
    Kara Quaschnick
    Feb 19, 2026
    5.0
    Pick up and drop off were quick and easy. Had no issues with the rental. Very clean and smooth. No complaints.
  • CF
    carlos f
    Feb 19, 2026
    5.0
    Keegan Johnny the Manger did an awesome job. He went above and beyond to make sure my rental experience was a pleasant one. He answered all my questions and I was soon on my way. If you are looking to rent a car go see Keegan or Will at the Morton Ranch location. They will treat you right.
  • LL
    Local lens
    Feb 12, 2026
    5.0
    I rented out their car and it was a pleasant experience. The staff is friendly and quick. Did have an issue with tires of the car and they gave me different car the same day. If you get a reservation they have it ready at the exact time. Sometimes they are packed with a few people in line but are quick. Both the cars I got didn’t cause any issues. The cars are clean interior and exterior. With the maintenance up to date. They answer the phone quick and answer questions well. They do take deposit at start like most places but return it after the return has been completed. Will be coming back to this location if needed. 😆
  • RB
    Ronesha Ball
    Jan 28, 2026
    5.0
    Keegan was amazing! The process was very smooth and fast. He asked if the car he was giving us was ok with me and even open my car door for me to get in so he can review everything with me he explained everything very clear and I was able to ask questions without him getting annoyed like some of the reps. Upon return same thing very sweet and kind and smooth no issues. He is the best ever!!! I hope we get him next time :)

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Katy, TX offer?

Enterprise Rent-A-Car offers a wide range of vehicles and flexible rental options to suit different needs, whether you're running errands or planning a getaway.

What are the operating hours of Enterprise Rent-A-Car at Grand Pkwy. & Morton Ranch?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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