Need a rental car in Katy, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grand Pkwy. & Morton Ranch location today.
While many customers praised the friendly and helpful staff, several reviews highlighted poor service experiences, particularly with the branch manager Zoe, who was described as rude and unprofessional.
Efficiency
Most customers appreciated the quick and efficient rental process, with many noting fast pick-up and drop-off times, although some reported long wait times and issues with vehicle availability.
Vehicle Quality
Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars with unpleasant odors or mechanical problems.
Communication Issues
Numerous customers expressed frustration with the lack of communication, including difficulty reaching the location by phone and receiving misleading information about reservations.
NA
Nick Ali
5 days ago
5.0
Appreciate this location for being fast and reliable. Great customer service at the desk.
KQ
Kara Quaschnick
Feb 19, 2026
5.0
Pick up and drop off were quick and easy. Had no issues with the rental. Very clean and smooth. No complaints.
CF
carlos f
Feb 19, 2026
5.0
Keegan Johnny the Manger did an awesome job. He went above and beyond to make sure my rental experience was a pleasant one.
He answered all my questions and I was soon on my way. If you are looking to rent a car go see Keegan or Will at the Morton Ranch location. They will treat you right.
LL
Local lens
Feb 12, 2026
5.0
I rented out their car and it was a pleasant experience. The staff is friendly and quick. Did have an issue with tires of the car and they gave me different car the same day.
If you get a reservation they have it ready at the exact time. Sometimes they are packed with a few people in line but are quick.
Both the cars I got didn’t cause any issues. The cars are clean interior and exterior. With the maintenance up to date. They answer the phone quick and answer questions well.
They do take deposit at start like most places but return it after the return has been completed.
Will be coming back to this location if needed. 😆
RB
Ronesha Ball
Jan 28, 2026
5.0
Keegan was amazing! The process was very smooth and fast. He asked if the car he was giving us was ok with me and even open my car door for me to get in so he can review everything with me he explained everything very clear and I was able to ask questions without him getting annoyed like some of the reps. Upon return same thing very sweet and kind and smooth no issues. He is the best ever!!! I hope we get him next time :)
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Katy, TX offer?
Enterprise Rent-A-Car offers a wide range of vehicles and flexible rental options to suit different needs, whether you're running errands or planning a getaway.
What are the operating hours of Enterprise Rent-A-Car at Grand Pkwy. & Morton Ranch?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in Katy, TX?
It is located at 23021 Morton Ranch Rd, Ste E, Katy, TX 77449, USA.
How can I reserve a rental car at Enterprise Rent-A-Car's Katy location?
You can reserve a rental car online via their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/tx/katy-grand-pkwy-morton-ranch-062v.html
Does Enterprise Rent-A-Car in Katy, TX offer discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Is the Enterprise Rent-A-Car at Grand Pkwy. & Morton Ranch location women-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby places could I visit before or after renting a car at Enterprise Rent-A-Car in Katy?
Nearby places include Starbucks for coffee, Kolache Factory for bakery items and cafe fare, and Pollo Bravo for Mexican and Peruvian cuisine, perfect for grabbing a bite before or after your visit.
Are there any automotive-related services near Enterprise Rent-A-Car in Katy?
Yes, nearby you will find Mint Express Car Wash for vehicle cleaning and Sun Auto Tire and Service for automotive repairs, which can be convenient if you need such services during your rental.
Can I combine a visit to Enterprise Rent-A-Car with other services like veterinary care or dental near Morton Ranch Road?
Yes, easyvet Veterinarian Katy and Brighter Day Dental are nearby, allowing you to conveniently address pet care or dental appointments along with your car rental needs.
What is the best way to contact Enterprise Rent-A-Car in Katy for inquiries?
The main phone number is +1 281-505-3136, and you can also visit their Facebook page at https://www.facebook.com/107739517596550 for updates and contact.
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