Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Katy, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grand Pkwy. & Morton Ranch location today.
Location
Hours
Reviews
3.3
149 reviews
5 stars
82
4 stars
5
3 stars1
2 stars2
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were significant complaints about unprofessional behavior, particularly from the branch manager, Zoe, leading to mixed experiences.
Efficiency
Several reviews highlighted quick and efficient service during the rental process, but others reported long wait times and issues with vehicle availability.
Vehicle Condition
Customers appreciated the cleanliness and condition of the cars, but there were also reports of receiving vehicles with unpleasant odors and cleanliness issues.
Communication Issues
Numerous customers experienced difficulties with communication, including unreturned calls and long hold times, leading to frustration.
- DPDanielle PickettJan 1, 20261.0I was given the most horrible unreliable vehicle under an insurance claim. One of the tires was actually a dummy and the windshield wipers didn’t work at all. I barely drove the car in fear for my kids and I safety. They also charged my card that I did not give authorization to do so, now I have to dispute with my bank. I highly don’t recommend this place if you ever unfortunately been in a car accident.
- HVHenry VasquezDec 20, 20255.0Great service
- DSDel ScottDec 19, 20255.0I had a great experience picking up my rental car from Enterprise yesterday. Keegan was extremely kind and professional from the moment he called to set a pickup time to the moment he handed me the keys. Even though the location was very busy, he handled everything and everyone as if each customer was the only one there. The process was smooth, efficient, and stress-free. Customer service like this really makes a difference. Thank you, Keegan!
- LPLuis R. PDec 8, 20255.0I recently rented a car from this location and had a great experience from start to finish. The staff was very attentive and really took good care of me throughout the process. The car they provided was extremely clean, in excellent condition, and made my trip smooth and stress-free. Overall, everything went perfectly. Highly recommend!
- MFMohammad FarrajDec 2, 20255.0Staff was so helpful and very welcoming, took care of us right away. Fast service
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Katy, TX offer?
Enterprise Rent-A-Car offers a wide range of vehicles and flexible rental options to suit different needs, whether you're running errands or planning a getaway.
What are the operating hours of Enterprise Rent-A-Car at Grand Pkwy. & Morton Ranch?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in Katy, TX?
It is located at 23021 Morton Ranch Rd, Ste E, Katy, TX 77449, USA.
How can I reserve a rental car at Enterprise Rent-A-Car's Katy location?
You can reserve a rental car online via their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/tx/katy-grand-pkwy-morton-ranch-062v.html
Does Enterprise Rent-A-Car in Katy, TX offer discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Is the Enterprise Rent-A-Car at Grand Pkwy. & Morton Ranch location women-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby places could I visit before or after renting a car at Enterprise Rent-A-Car in Katy?
Nearby places include Starbucks for coffee, Kolache Factory for bakery items and cafe fare, and Pollo Bravo for Mexican and Peruvian cuisine, perfect for grabbing a bite before or after your visit.
Are there any automotive-related services near Enterprise Rent-A-Car in Katy?
Yes, nearby you will find Mint Express Car Wash for vehicle cleaning and Sun Auto Tire and Service for automotive repairs, which can be convenient if you need such services during your rental.
Can I combine a visit to Enterprise Rent-A-Car with other services like veterinary care or dental near Morton Ranch Road?
Yes, easyvet Veterinarian Katy and Brighter Day Dental are nearby, allowing you to conveniently address pet care or dental appointments along with your car rental needs.
What is the best way to contact Enterprise Rent-A-Car in Katy for inquiries?
The main phone number is +1 281-505-3136, and you can also visit their Facebook page at https://www.facebook.com/107739517596550 for updates and contact.