Brand Certified
Enterprise Rent-A-Car
3.6(189 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
20777 Katy Fwy, Katy, TX
77450, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(281) 579-2906
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tx/katy-autonation-ford-06p9.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Katy, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Autonation Ford location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.6
189 reviews
5 stars
102
4 stars
14
3 stars
13
2 stars
10
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members like Jeremy and David received praise for their professionalism and helpfulness, others were criticized for being unresponsive and rude.
Vehicle Availability
Many customers reported issues with vehicle availability, including reservations not being honored and receiving dirty or damaged cars.
Overall Experience
The overall rental experience varied significantly, with some customers expressing satisfaction and others describing it as the worst rental experience they've had.
Communication Issues
Numerous reviews highlighted poor communication, including long wait times on the phone and unresponsive staff, leading to frustration among customers.
- BDBrittany Dabrney3 days ago5.0jermey was awesome!!!
- WHwasi hassanFeb 9, 20261.0Very unprofessional states on website they open at 8 but been here for 30 mins and it’s 8:30 no one showed up apparently it’s normal for them to be late like that
- CSCarolina SaenzFeb 2, 20261.0Jeremey needs more training. Not knowledgeable at all. The insurance booked a reservation and he said that the insurance did not correctly do it. Insurance could see rates on their end- only Jeremey could not. It was an Enterprise problem since Enterprise changed their system. The adjuster confirmed that it was not on her end and told him he needed to contact his corporate office. Jeremey said he did not have the number for corporate...... was there from 8:00AM to almost 2:00 PM. INSANE
- DJDaniel JeffersJan 14, 20265.0Exceptionally professional timely and highly recommend.. from this location
- HVHenry VasquezDec 20, 20255.0Little bit of a wait but Great Service and worth the wait Thanks Again
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Katy, TX?
Enterprise Rent-A-Car is located at 20777 Katy Fwy, Katy, TX 77450, US.
What are the operating hours of Enterprise Rent-A-Car in Katy?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Katy?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options for errands, shop repairs, or weekend getaways.
Does Enterprise Rent-A-Car in Katy provide airport pick-up services?
Yes, Enterprise Rent-A-Car at the Autonation Ford location offers airport pick-up services for your convenience.
What payment methods are accepted at Enterprise Rent-A-Car in Katy?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
How can I reserve a rental car at Enterprise in Katy?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/katy-autonation-ford-06p9.html or by calling +1 281-579-2906.
Are there any special discounts available at Enterprise Rent-A-Car Katy?
Enterprise offers great weekend rates and discounts for active military personnel.
What nearby automotive services are available close to Enterprise Rent-A-Car in Katy?
Nearby automotive services include AutoNation Ford Katy for truck and automotive repair, AutoNation Collision Center Katy for body repair, and Your Car Guy for automotive parts and accessories.
What dining options are near Enterprise Rent-A-Car in Katy?
You can enjoy seafood and drinks at Captain Tom's, quick bites at El Varquito, or Mexican cuisine at Por Los Pelos Houston, all conveniently close by.
Are there any fitness or recreational centers near Enterprise Rent-A-Car in Katy?
Stars Gymnastics Houston, a gymnastics center, is nearby and offers recreational activities for the community.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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