Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Katy, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Katy I-10 & Mason location today.
Location
Hours
Reviews
4.2
990 reviews
5 stars
669
4 stars
114
3 stars
39
2 stars
28
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Rental Experience
Overall, customers reported a smooth and efficient rental process, with quick check-in and check-out times.
Communication Issues
Several reviews highlighted problems with communication, including unresponsive staff and misinformation regarding vehicle availability.
Inconsistency
There were complaints about not receiving the reserved vehicle and issues with billing, leading to frustration among customers.
Cleanliness and Vehicle Quality
Customers generally found the vehicles to be clean and well-maintained, contributing positively to their rental experience.
- TCTheresa Castillo6 days ago5.0I've always had excellent service. The workers are very helpful and courteous.
- CJChristal JonesNov 15, 20254.0Been renting from Enterprise for yearssssssssssss. This is probably the dirtiest I have seen this office. Like ever. It was Monday morning 11.03.2025. Nice associates though. They just don't tidy up the place.
- CBChris BatesNov 11, 20251.0Over the course of several hours I tried to get person on the phone. I can't believe a buisness would actively refuse to communicate with customers. Don't bother asking for a customer pick up, just pay the uber fare if you still chose to use this location.
- MBMina BooneNov 10, 20255.0Everyone I came into contact with was very personable. They even asked how my son’s visit was to college upon our return. I was extremely impressed.
- DNDanielle NavarroOct 29, 20255.0Awesome experience, quickly in and out when picking up the vehicle and returning the vehicle. Great service. Everyone working at this location was extremely nice and helpful!! Thank You!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Katy, TX?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car at Katy I-10 & Mason?
Enterprise is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.
Can I pick up a rental car from Enterprise Rent-A-Car at the Katy I-10 & Mason location?
Yes, Enterprise offers convenient airport pick-up and ready-to-go vehicle rentals at their Katy I-10 & Mason location.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Katy?
You can reserve your rental car online via their website at enterprise.com/reserve or by calling their local phone number at +1 281-392-9222.
What payment methods does Enterprise Rent-A-Car accept at the Katy location?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer discounts for active military members?
Yes, Enterprise provides discounts for active military personnel at this location.
Is the Enterprise Rent-A-Car in Katy women-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
Are there nearby hotels where I can stay if I'm renting a car from Enterprise in Katy?
Yes, nearby hotels include Holiday Inn Express Houston-I-10 W, Motel 6, Hampton Inn & Suites Houston-Katy, and Comfort Inn & Suites Houston West-Katy, which are convenient for customers needing accommodation.
Can I visit any restaurants near Enterprise Rent-A-Car while I'm in Katy?
Absolutely, you can enjoy meals at nearby restaurants like Popeyes® Louisiana Kitchen, Nere Express, Maraine Delice LLC, and Old Chicago Pizza + Taproom.
Are there any local services or stores near Enterprise Rent-A-Car in Katy that might be useful during my visit?
Yes, nearby you will find convenience stores like 99 Cents Only Stores, music education at Katy Music Studio, and beauty salons such as Cristina Bella Kara and Bella Kara.