Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Katy #3697 in Katy, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Katy, TX or call us at (346) 307-8535.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
405 reviews
5 stars
277
4 stars
60
3 stars
20
2 stars6
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like John D, Miguel, and Gerardo, highlighting their ability to alleviate stress during car issues.
Mixed Experiences
While many reviews were positive, some customers reported poor service, particularly from specific employees, indicating inconsistency in customer experience.
Efficiency
Customers appreciated the quick service for battery checks and installations, often noting that they were in and out in a timely manner.
Product Availability
The store was frequently noted for having the necessary parts in stock, which contributed to positive shopping experiences.
Promotions and Pricing
Some customers expressed dissatisfaction with pricing and promotions, citing issues with honoring advertised deals.
- NWNicole WilliamsJan 6, 20261.0I order a part paid for faster shipping here it is Tuesday and I still don't have my part!!!! That I was guaranteed was going to be in the store at 12 noon! I spoke with serval employees although everyone was helpful but I could have ordered the part off Amazon and had my car repaired already. All of basically being told in so many words it's nothing that can be done but to pay more for the same part they have in store for $100 more! I will never order anything from autozone again I'll stick with Amazon.
- LCLeila ChambersDec 23, 20255.0I came in today needing a new battery and John D assisted me. He was so helpful, personable and professional. I was very stressed out and he reassured me that he would take care of it. He installed my battery in a timely manner. I would recommend him a thousand times over. Thank you so much John for your help today!
- TCThalia ChambersDec 23, 20255.0My sister and I had a great experience with John D! She was stressed about having issues with her battery and he educated us on the different type of batteries and was very thorough when replacing the battery and gave good tips after installation! He was very nice and helpful and had made the stressful situation better.
- JHJVonne HunterDec 21, 20255.0Often use Auto Zone as recommended by my personal mechanic. Typically prompt greeting an good service. Before I could get 4 steps into the door, John D greeted me and stated they’d be right with me. His colleague Eddie stepped in not knowinf John was already on the job. I’ve used them countless times between the two cars and truly appreciate the stellar service. Car issues alone are frustrating to handle. Thankful these gentleman could alleviate some of that stress with easy transactions. Warranties are legit by the way! 10/10 recommend.
- KAKenesha ADec 17, 20255.0Thank you so much for helping exchange my battery 🔋 Eduardo! I had went to another location on franz and he refused to help. Eduardo advised me that they had a cleaner in store that i could purchase to help with corrosion and proceeded to help change my battery Sooo thanl you again, you made my day pleasant!!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Katy, TX?
AutoZone Auto Parts in Katy, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 10:00 PM.
Where is AutoZone Auto Parts located in Katy, TX?
It is located at 22733 Morton Ranch Rd, Katy, TX 77449.
What types of automotive products does AutoZone Auto Parts in Katy carry?
They carry auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, and more.
Does AutoZone Katy offer in-store pickup and delivery services?
Yes, they provide in-store pickup and same-day delivery services, along with curbside pickup and in-store shopping options.
How can I contact AutoZone Auto Parts in Katy?
You can call them at (346) 307-8535 or email customer.service@autozone.com for assistance.
Are there any nearby automotive repair services close to AutoZone Auto Parts?
Yes, Express Oil Change & Tire Engineers is nearby and offers automotive repair, tire services, and transmission repair which complements your visit to AutoZone.
Is there a car wash near AutoZone on Morton Ranch Rd?
Yes, Quick Quack Car Wash is located nearby for convenient car cleaning before or after your parts purchase.
What dining options are near AutoZone in Katy?
Taco Bell offers Mexican fast food nearby, and Dutch Bros Coffee provides coffee and tea shops close to AutoZone for quick meals or refreshments.
Are there shopping centers near AutoZone Auto Parts in Katy?
Yes, Grand Morton Town Center is a nearby shopping center with furniture stores and medical supply options if you want to shop around after visiting AutoZone.
What competitors can I find for AutoZone Auto Parts in Katy?
Competitors include Advance Auto Parts, NAPA Auto Parts, O'Reilly Auto Parts, The Home Depot, and Walmart, offering alternative automotive parts and services.