Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Franz Rd in Katy, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Katy, TX or call us at (281) 391-2898.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
551 reviews
5 stars
369
4 stars
83
3 stars
29
2 stars
14
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like John, Chad, and Gary for going above and beyond.
Product Availability
Several reviews indicated issues with product availability, with some customers unable to find the parts they needed.
Inconsistent Experiences
Feedback varied significantly, with some customers reporting excellent service while others experienced rudeness or lack of assistance from staff.
Warranty Issues
Customers expressed frustration with the warranty process and the knowledge of staff regarding product returns and exchanges.
Store Environment
The store was noted for being clean and orderly, but some customers mentioned long wait times and inadequate staffing.
- ARarthur romeroNov 3, 20251.0Paid for in full for a 2001 Isuzu rodeo lower radiator hose and when I went to pick it up it was the wrong size I said what that doesn’t look like the picture . They just said give me a refund . No apologies or let me check into why I didn’t get the correct hose . Bad service customer service service . Went to Oreilys and got the correct hose size . I’m
- VDvakia davisOct 31, 20255.0Kyle is awesome and helped out a lot.
- FCFiorimar Di Bartolomeo CastilloOct 24, 20255.0Muy amables. Encontré lo que necesitaba
- C#C3ProductionsOct 22, 20255.0I had tire issue and John A saved the day customer service amazing 🙌
- ARAntonio RiojasOct 18, 20255.0That is my place. I go there often. Service is great.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Katy, TX is open from 7:30 AM to 10:00 PM Monday through Friday.
Is AutoZone Auto Parts open on Sundays?
Yes, the store is open on Sundays from 8:30 AM to 10:00 PM.
Does AutoZone offer in-store pickup and delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts on Franz Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which automotive brands does the store carry?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Katy, TX?
You can reach them by phone at (281) 391-2898 or via email at customer.service@autozone.com.
Are there any nearby dining options close to AutoZone on Franz Rd?
Yes, nearby dining options include Marco's Pizza, Schlotzsky's sandwich shop, and Platinum Westside vegan restaurant, great for grabbing a meal before or after your visit.
What nearby convenience stores or gas stations can I find near AutoZone?
Nearby convenience and gas stations include Mr.Express-Katy,TX, Phillips 66 Gas, and Circle K, which can be handy for fueling up or quick stops.
Are there any nearby beauty salons where I can relax while visiting AutoZone?
Yes, LK Style Studio and Beautiful Braids & Locks by Shisha are nearby beauty salons where you can enjoy salon and spa services.
Can I visit a coffee shop near AutoZone for a quick break?
Absolutely, Starbucks is close by where you can enjoy coffee and smoothies before or after your AutoZone visit.