Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South Mason Road in Katy, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Katy, TX or call us at (281) 395-1550.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
631 reviews
5 stars
464
4 stars
90
3 stars
30
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly mentioning individuals like Nat, Natividad, and Adrian for their exceptional service.
Warranty Issues
Several customers expressed frustration with warranty claims, citing poor record-keeping and unhelpful responses from staff when trying to resolve issues.
Mixed Experiences
While many reviews highlighted positive experiences, some customers reported rude or dismissive behavior from certain employees, leading to dissatisfaction.
Quick Service
Customers appreciated the quick service for battery replacements and diagnostics, often noting the efficiency of staff in resolving their issues.
Product Availability
The store was frequently noted for having a wide range of automotive parts and products in stock, meeting customer needs effectively.
- HHHoltNov 3, 20255.0Came in to get a battery for my truck. Nat, store manager, helped me out. He did a free test that confirmed I needed a new battery. He got it swapped out for me in no time. Very professional and great customer service.
- NPNicole POct 24, 20255.0Had a bad battery. In 25 minutes, they tested the old one, replaced it, and I was on my way.
- VHVeronica HernandezOct 16, 20255.0El sr narivida muy amable. Habla español!!
- LLLucktheTurtleOct 13, 20255.0Always helpful. Test and help install for free and with great hospitality. Ned the manager took care of me today with a new battery and good conversation while he helped me get it changed out.
- APAchin PakhiOct 6, 20251.0I purchased my car battery with 3 years warrantee in July 2023 but somehow, they didn't record that battery in their database. Then in 2025 I been there for the same car battery replacement and asked for my warrantee, but they said our system doesn't show your record. I told them that's your system fault, I been with the same store for more than 15 years, but they didn't listen to me and showed me attitude. I will never go back to AutoZone.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Katy, TX?
AutoZone Auto Parts in Katy, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What is the address and contact number for AutoZone Auto Parts on South Mason Road?
The store is located at 1152 S Mason Rd, Katy, TX 77450. You can contact them at (281) 395-1550.
What types of auto parts and brands are available at AutoZone Auto Parts on South Mason Road?
They offer a wide range of auto parts including brake pads, car batteries, and accessories featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
What is the best way to shop at AutoZone Auto Parts during the COVID-19 pandemic?
You can shop in-store with available safety measures, place an order online for pickup, or use their curbside pickup and same-day delivery options.
Are there nearby dining options around AutoZone on South Mason Road?
Yes, nearby restaurants include Dukes (Venezuelan and Latin American), Necas Mason (Tex-Mex and Mexican), Danny’s Peruvian Restaurant & Grill, La Finca Mexican Restaurant, Shahzad (Persian), Thai Spice, and Little Caesars Pizza, offering a variety of cuisines for your visit before or after shopping.
What other automotive-related services or businesses are near AutoZone on South Mason Road?
Nearby automotive-related businesses include another AutoZone store, Mason Road Collision Center for auto body and glass services, and Tees + Ink which offers auto detailing and printing services.
Are there health and wellness services close to AutoZone on South Mason Road?
Yes, in the vicinity you'll find several health-related services such as Cinco Ranch Dental, Katy Oaks Dental, Katy Endodontic Associates LLP, Center Of Gravity for chiropractic and family practice, and Happy Nails N Facial beauty and spa.
Can I get financial or insurance services near AutoZone Auto Parts?
Yes, nearby financial services include Edward Jones - Financial Advisor: Clint E Saurage, Liberty Tax, and Rosie Cisneros - State Farm Insurance Agent for auto, home, and rental insurance.
How can I reach AutoZone Auto Parts online or follow them on social media?
You can visit their website at https://www.autozone.com/locations/tx/katy/1152-s-mason-rd.html and follow their Twitter handle @autozone or their Facebook page AutoZone at https://www.facebook.com/252896298106900.