Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South Mason Road in Katy, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Katy, TX or call us at (281) 395-1550.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
645 reviews
5 stars
477
4 stars
90
3 stars
30
2 stars
13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting the manager Nat and employee Gabriel.
Product Knowledge
Several reviews noted the staff's expertise in diagnosing issues and providing accurate information about products, which contributed to positive experiences.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences with service quality and warranty issues, indicating inconsistency in customer care.
Community Feel
Some customers expressed a sense of community and friendliness, while others felt unwelcome or judged, suggesting a divide in customer experiences.
Efficiency
Customers frequently mentioned quick service, especially regarding battery replacements and diagnostics, contributing to overall satisfaction.
- CNCristian Navia4 days ago5.0LORENZO was great help! Installed what I purchased in my vehicle.
- BCBrook CrichtonDec 20, 20255.0Just stopped by this afternoon for new wipers and rubbing compound. Had the best experience with Nat. Super helpful but also extremely knowledgeable. Appreciate the level of customer service. Highly recommend this Store.
- JMJanae Johnson- MarkDec 18, 20255.0Nat was the best he helped me with replacing my battery and giving me a lot of knowledge about other things with my car, he made me feel very comfortable I will be back to this specific store for any of my problems
- JGJosé GarcíaDec 17, 20251.0I used to love coming to this autozone but recently every trip to autozone has left me disappointed ever since the new crew came in there just isn’t a sense of community anymore and just don’t feel welcomed by them they judge you and stare you down like you’re about to steal i went in today and this older black gentleman was helping me out already on the computer and the phone started ringing he asked me to wait and helped out the customer on the phone instead this happened about three times too I hate to say this but advance and orileys are starting to become my go to for automotive parts
- JPJason S. PerezDec 13, 20255.0Thank you Thank you! I showed up with 2 newer batteries that had began leaking. I was immediately taken great care of by Gabriel. He was super helpful and very responsive. I am very thankful for his Help! Awesome Job! Thank you
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Katy, TX?
AutoZone Auto Parts in Katy, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What is the address and contact number for AutoZone Auto Parts on South Mason Road?
The store is located at 1152 S Mason Rd, Katy, TX 77450. You can contact them at (281) 395-1550.
What types of auto parts and brands are available at AutoZone Auto Parts on South Mason Road?
They offer a wide range of auto parts including brake pads, car batteries, and accessories featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
What is the best way to shop at AutoZone Auto Parts during the COVID-19 pandemic?
You can shop in-store with available safety measures, place an order online for pickup, or use their curbside pickup and same-day delivery options.
Are there nearby dining options around AutoZone on South Mason Road?
Yes, nearby restaurants include Dukes (Venezuelan and Latin American), Necas Mason (Tex-Mex and Mexican), Danny’s Peruvian Restaurant & Grill, La Finca Mexican Restaurant, Shahzad (Persian), Thai Spice, and Little Caesars Pizza, offering a variety of cuisines for your visit before or after shopping.
What other automotive-related services or businesses are near AutoZone on South Mason Road?
Nearby automotive-related businesses include another AutoZone store, Mason Road Collision Center for auto body and glass services, and Tees + Ink which offers auto detailing and printing services.
Are there health and wellness services close to AutoZone on South Mason Road?
Yes, in the vicinity you'll find several health-related services such as Cinco Ranch Dental, Katy Oaks Dental, Katy Endodontic Associates LLP, Center Of Gravity for chiropractic and family practice, and Happy Nails N Facial beauty and spa.
Can I get financial or insurance services near AutoZone Auto Parts?
Yes, nearby financial services include Edward Jones - Financial Advisor: Clint E Saurage, Liberty Tax, and Rosie Cisneros - State Farm Insurance Agent for auto, home, and rental insurance.
How can I reach AutoZone Auto Parts online or follow them on social media?
You can visit their website at https://www.autozone.com/locations/tx/katy/1152-s-mason-rd.html and follow their Twitter handle @autozone or their Facebook page AutoZone at https://www.facebook.com/252896298106900.