Brand Certified
AutoZone Auto Parts
4.0(664 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
5771 Fry Rd, Katy, TX
77449, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(281) 463-8643
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/tx/katy/5771-fry-rd.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Katy #3994 in Katy, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Katy, TX or call us at (281) 463-8643.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.0
664 reviews
5 stars
384
4 stars
97
3 stars
60
2 stars
20
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees like Tony, Meme, and Abel received praise for their helpfulness, others were reported as rude and unprofessional.
Staff Attitude
Several reviews highlighted a lack of friendliness and respect from staff, with instances of employees being dismissive or disrespectful to customers.
Service Efficiency
Customers experienced long wait times and inefficient service, particularly during busy hours, leading to frustration.
Product Knowledge
Some staff demonstrated good product knowledge and were able to assist customers effectively, while others were criticized for not knowing how to help.
- QMQuinton McGeeFeb 11, 20261.0Walked in the store no one greeted me or asked if I needed help with anything. Just looked at me.It was 2 workers in the front. The 30 30 rule must not be taught at this location? Rude! But I came in for a check engine light. They did accomplish that.
- KCKeyo CamFeb 9, 20261.0It was very unpleasant I when looking for a new battery and for other things very disrespectful he just turn his face to the other side , I when looking to the other 2 gentleman and it was sad how I said hello and they just look at me and say nothing it looks like they don't like to work but they like to eat a lot. I definitely like the other location this location show not interested on customer service very disappointed.
- NKNancy C. KJan 29, 20265.0Tony was very helpful in changing my car battery. It was done in a timely manner.
- DNDarren NzoungouJan 28, 20265.0Excellent service. Mr Miguel & his team took care of my situation. I had a coolant leak on my van , they took the initiative to replace my upper hoses . Definitely well recommended. Clean store & great customer service experience. I will definitely be back! Thank you guys .
- JJjosecaballero14Jan 14, 20262.0I've been to the store itself not bad but their customer service over the phone is trash called 3 times back to back trying to get someone to help me the guy Chris didn't care
Brand Certified Facts from AutoZone Auto Parts
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Certified March 01, 2026Yext Knowledge Graph
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