Advance Auto Parts

4.2
281 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2303 Fry Rd in Katy offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2303 Fry Rd, Katy, TX
77449, United States

Hours

Reviews

4.2
281 reviews
5 stars
184
4 stars
35
3 stars
19
2 stars
10
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Zan, Kevon, and Peter for their excellent service.

Product Availability

Customers appreciated the availability of parts and products, often noting that they found what they needed without issue.

Negative Experiences

Some reviews mentioned poor customer service experiences, particularly with specific employees, leading to dissatisfaction and a preference for competitors.

Return Policy Issues

Several customers expressed frustration with the return policy, particularly regarding opened items, which led to negative experiences.

Store Environment

The store was generally described as clean and well-organized, contributing to a positive shopping experience.
  • OR
    Oscar Ruiz
    Oct 31, 2025
    5.0
    Peter was awesome! Super helpful and patient
  • FE
    Francisco Estevez
    Oct 22, 2025
    1.0
    Siempre an tenido buena atención pero hoy todos están ocupados dos hablando por teléfono uno en el almacén y el que me iba a atender se fue a fumar para afuera solo yo estaba en la tienda como cliente.les deje en el mostrador todo y me fui para Orely al frente rápido y más barato lo que yo estaba buscando.Gracias por no aterdeme
  • NR
    Nick Recine
    Sep 7, 2025
    5.0
    Zan was very helpful and made my experience excellent!
  • WJ
    Waleed Darwish (Wally Jo)
    Sep 5, 2025
    5.0
    Advance Auto Parts. An auto parts place, that is extremely Advance!!!!!! Wally Jo's THUMBS-UP
  • MO
    Mike Olaoye
    Aug 10, 2025
    5.0
    Kevon was super helpful. Bought a battery but later discovered it was the alternator. He helped me to diagnose the issue and assisted with refund process. Thanks Kevon!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*