Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2111 S Mason Rd in Katy offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
204 reviews
5 stars
128
4 stars
42
3 stars
10
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting excellent service experiences.
Staff Competence
While many staff members were noted as knowledgeable and efficient, there were complaints about specific employees lacking training and professionalism.
Store Management
Positive feedback was given regarding store management, but there were also significant complaints about poor handling of customer issues and online orders.
Product Availability
Customers appreciated the variety of products available, but some reported issues with stock discrepancies and online order fulfillment.
Store Environment
The store was generally described as organized and clean, contributing to a positive shopping experience.
- RGRichard GarciaNov 16, 20255.0I went to two Advance Auto Parts locations yesterday and unfortunately, they did not have a rear wiper blade for my 2024 Hyundai Venue because it did not fit. I couldn't get it there so I went to NAPA Auto Parts and they certainly did not help and if they had, they would not install it for me and I vowed to never return to NAPA. I called the Hyundai dealer and they wanted $65.00 for just one rear wiper blade. I went to Amazon and purchased a rear wiper blade for $12.00. I went to Advance Auto Parts at the 211 South Mason Road in Katy, Texas and I told Josh and Bone about the situation and they did not hesitate and Josh installed my rear wiper blade with no problems. I am forever grateful and when I need a part for my car, I will go to Advance Auto Parts in Katy. Thank you for your help and I will spread the word regarding your help.
- JUJim UnderwoodNov 16, 20255.0Great service
- LGleo garciaSep 25, 20255.0Good store management
- ALArju LembetSep 22, 20255.0Very helpful and friendly staff
- AAAshleeSep 11, 20255.0Great service I came in for AC recharge kit and Andy was very greeting as I entered store , no wait & guided me with the recharge kit highly recommend this location the store was organized and clean
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Katy offer?
Advance Auto Parts in Katy offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts install car batteries and windshield wipers?
Yes, Advance Auto Parts provides free installation of car batteries and windshield wipers with purchase, though exclusions may apply.
Can Advance Auto Parts recycle used car batteries and motor oil?
Yes, Advance Auto Parts recycles used car batteries and motor oil for free, with some exclusions.
Does Advance Auto Parts perform engine code scanning and battery testing?
Yes, they offer free engine (OBD-II) code scanning and free battery testing and installation services with many purchases.
What payment methods are accepted at Advance Auto Parts in Katy?
Advance Auto Parts accepts American Express, Cash, Check, Discover, MasterCard, and Visa payment methods.
What are the store hours for Advance Auto Parts at 2111 S Mason Rd in Katy?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Is curbside pickup available at the Katy Advance Auto Parts store?
Yes, Advance Auto Parts in Katy offers curbside pickup service.
What nearby places might customers visit before or after shopping at Advance Auto Parts?
Customers can visit nearby places like Hat Creek Burger Company and Wendy's for meals, Keemat Grocers and ALDI USA for grocery shopping, or Goodwill Houston for thrift shopping.
Are there nearby service providers customers might need when visiting Advance Auto Parts?
Yes, nearby are automotive repair services like Sun Auto Tire & Service and Caliber Auto Care, as well as a UPS Access Point location for shipping and delivery needs.
What legal and insurance services are close to Advance Auto Parts in Katy?
Nearby legal and insurance services include Omega Multi-Services Insurance Agency, Davis Capital Corp, Gsr LawGroup, Law Office of Corey L. Mills, and The Springer Law Firm PLLC.