Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Jasper, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jasper location today.
Location
Hours
Reviews
3.9
187 reviews
5 stars
113
4 stars
20
3 stars
8
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and unprofessional behavior from certain employees, particularly regarding urgent situations.
Reservation Issues
Numerous reviews highlighted problems with vehicle availability, including confirmed reservations not being honored and last-minute cancellations, leading to frustration among customers.
Cleanliness and Quality
Most customers reported that the vehicles were clean and well-maintained, contributing positively to their rental experience.
Management Concerns
Several reviews pointed out issues with management, particularly regarding responsiveness and handling of customer complaints, which negatively impacted customer satisfaction.
Overall Experience
Despite some positive experiences, a notable number of customers expressed dissatisfaction with the service at the Jasper location, indicating a need for improvement in operations and customer relations.
- HHHeidi4IsraelNov 1, 20255.0Patty and Erica were the best! They were very informed, professional, and accommodating. 🙂
- SVSharon VietsOct 10, 20255.0This location is perfect as are the staff. Great rates and excellent customer service.
- CSChristina SmithOct 7, 20255.0Check in was easy and had no issues.
- KLKimberly LaHayeSep 9, 20255.0I am 100% satisfied with my Enterprise Rent-A-Car experience. The employees are awesome, the car was spotless and comfortable and my deposit was refunded back to my bank account in less than 24 hours.
- CVCrystal VaulnerSep 7, 20255.0Friendly staff 🩷 Easy reservations, pick up, and drop off! ✅ Always rent from Enterprise!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Jasper, TX?
Enterprise Rent-A-Car in Jasper offers a wide range of vehicles including cars, vans, luxury cars, and rental cars suitable for errands, weekend getaways, or while your car is being serviced.
What are the rental office hours for Enterprise Rent-A-Car in Jasper?
The enterprise office in Jasper is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise in Jasper?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/jasper-5111.html or by calling +1 409-489-0099.
Does Enterprise Rent-A-Car in Jasper offer any discounts or special deals?
Yes, Enterprise in Jasper offers great weekend rates and discounts, including active military discounts.
What payment methods does Enterprise Rent-A-Car in Jasper accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Enterprise Rent-A-Car located in Jasper, TX?
Enterprise is located at 308 N Wheeler St, Jasper, TX 75951, USA.
Can I get airport pick-up service at Enterprise Rent-A-Car in Jasper?
Yes, Enterprise Jasper offers airport pick-up service as part of their rental options.
What nearby restaurants can I visit before or after renting a car at Enterprise Jasper?
You can visit Martin's Mexican Restaurant and Casa Ole, both nearby Jasper, for Tex-Mex and Mexican cuisine.
Are there any local accommodations near Enterprise Rent-A-Car Jasper?
Yes, Maw Maw' House is a nearby hotel/motel accommodation close to Enterprise Jasper.
What nearby automotive-related services are available around Enterprise Rent-A-Car Jasper?
Nearby automotive services include Jasper Auto Sales, Auto Salon (car wash and auto detailing), Jasper Like New (auto body shop and repair), Hollis Tire Co., Wheels Unlimited car dealership, and APE OffRoad for tires and automotive parts.