Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Miguel and Cayleb for their excellent service.
Equipment Issues
Several reviews noted problems with the car wash equipment and vacuums, indicating a need for maintenance and upgrades.
Wash Quality
While many customers enjoyed the car wash experience, some expressed dissatisfaction with the cleanliness of their vehicles post-wash, suggesting inconsistency in wash quality.
Facility Condition
Feedback indicated that some locations, particularly in Jacksonville, were perceived as outdated and in need of renovation.
Value for Money
Customers appreciated the value of the membership plans and the additional services like free vacuums and cleaning supplies.