Valvoline Instant Oil Change

Reviews

• GC

  Gman Crypto

  2 days ago
  2.0
  I’ve been going to “Valvoline Oil Change “since 2018 and this Valvoline was a disappointment I’ve been bringing my own Oil and filter for every oil change .. this time wasn’t any different I gave them my oil and realized I didn’t have a filter .. so they charged me full price for the Oil Change and didn’t check my filters or check my tire pressure .. I had to ask them to check my tires .. this was the second time in a row they didn’t do the job at hand ..! Prior to this Oil change they vacuumed the oil out of my truck which I never have done . I always have it drained .. so what happens ..they add the Oil and changed the filter ? So I get shown the oil level and it’s over the Full line ..! Not by a little .. 2 1/2 quarts now I’ve got old Oil and clean Oil mixed together that I buy at the auto parts store ..! I run High Performance Motor Oil Royal Purple or Mobile 1 Only ..! And I use the best Filters K&N
• KM

  Kathy Meredith

  Apr 6, 2026
  5.0
  I experienced 1stop shopping for all my auto needs. I got my oil changed, new wind shield wipers, and my TX state inspection all in 1 stop. I also learned how to access my oil level on my dashboard through the car app.
• SW

  Stephanie Wheeler

  Apr 1, 2026
  3.0
  Felt rushed. They usually do a light check, but this time they didn't. When asked why they stated they usually do, but as you can see we are really busy today. They are always busy, never stopped them from doing a thorough job before. Will probably go to a different Valvoline closer to my home.
• JJ

  James

  Mar 7, 2026
  1.0
  The oil change was about $100. Then I had the cabin filter and engine filter replaced. And with tax that was another $100. I mentioned that filter prices sure have gone up because I am used to paying about $50 for both. The tech smiled and told me it was because of the service charge. If I knew if they were going to charge an extra $50 to swap out the filters, I would have done it myself because it’s super easy. I wish I had known that upfront because it’s ridiculously easy to do it. I am happy to pay for the part. I looked up the parts online and it’s only about $50 for both. And also this time, the new staff spent a lot time talking to each other instead of taking of the work. This time, along with feeling overcharged, I felt like I was waiting unnecessarily. The tech even apologized for the delay and it wasn’t because he was busy helping another customer which I would have understood but I literally saw him talking to his coworkers about I don’t know what. I never bother to write reviews and normally blow things off but this time I felt like I needed to make someone aware of the level of service. The girl that worked there was great. The guys, I really don’t know.
• EB

  Erika Bui

  Mar 6, 2026
  1.0
  Managed to mistake the coolant hose for the oil drain plug. Further damaged the coolant system somehow. The Manager tried multiple times to gaslight my partner into thinking it was not a problem. Manager performed a bodge job to fix it and obviously it didn’t work, since my partner is in the shop right now. Manager even LIED to corporate that he sent it to another mechanic when all he did was try to finesse us into thinking a coolant leak was not a problem. His idea of “seeing if there is a problem” is to just wait to see if there is a critical overheating issue. Brilliant. Next time I have a gas leak I’ll wait till my house burns down to confirm that’s my problem. Had no interest in even looking at it under the lift. Oh and he doesn’t even know you can’t mix coolant. I mean you can but you’ll need a new car “coincidentally” after a year or two. I get an honest mistake man but you have no integrity bro. You just tried to get us to shut up and leave, don’t even try to respond with some double speak about how you’re sorry to hear that.

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