Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Irving.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
7970 N. MacArthur Boulevard, Irving, TX
75063, United States
Hours
Reviews
4.0
1,071 reviews
5 stars
663
4 stars
133
3 stars
56
2 stars
33
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for oil changes and inspections, often exceeding an hour, which is significantly longer than expected.
Customer Service
While some staff were praised for their friendliness and professionalism, many reviews highlighted unprofessional behavior and poor communication from certain employees.
Quality of Work
Several customers expressed concerns about the quality of service, including mistakes made during oil changes and inspections, leading to additional issues with their vehicles.
Upselling Concerns
There were multiple complaints about aggressive upselling tactics, with some customers feeling pressured to purchase unnecessary services or repairs.
- BBBrian Bang2 days ago5.0Michael was phenomenal! Great customer service, professional, fast, efficient, friendly, and made the oil change experience outstanding today. 10/10 ⭐️✨🌟💫🎖️
- BHBill Hernandez2 days ago5.0Fast, dependable service. No stone left unturned.
- IPIain P.Dec 30, 20251.0They said 15-20 min for the person in front of me. Took them 30-40 min. I got there right when it opened up. It took forever. I even said no to every service they said they would do for free to try and speed up the process. It took me over 45 min to get my oil changed. I should have read the reviews. No sense of urgency at all. Should have taken 20 min. I won't come back. I was late for work. I even let them know several times I was in a hurry and it didn't seem like they cared.
- OPOscar PerezDec 18, 20251.0Horrible coustomer service!! They have no sense of urgency for anything. They shuffled me around on bays for 45 minutes for a simple oil change. I ended up leaving and so did 2 other cars while I was there. This is the second time this happened to me there. Your better off going somewhere else
- JCJen Jen is ComingDec 16, 20255.0The staff here are all so nice and knowledgeable. Especially the store manager Chris. He is very kind and helpful.
Frequently Asked Questions About Valvoline Instant Oil Change
What type of vehicle maintenance services does Valvoline Instant Oil Change in Irving offer?
Valvoline Instant Oil Change in Irving offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Irving?
The service center is open Monday to Friday from 7:00 AM to 8:00 PM, Saturday from 7:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, Valvoline Instant Oil Change does not require appointments; you can walk in anytime during operating hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Irving?
It is located at 7970 N. MacArthur Boulevard, Irving, TX 75063, in the Valley Ranch area.
What types of services can I expect besides oil changes at this location?
Besides oil changes, this location offers car battery services, vehicle inspections, auto air conditioning service, and other car repair and maintenance services.
Is Valvoline Instant Oil Change open on holidays like Thanksgiving and Christmas?
No, the Irving location is closed on Thanksgiving (November 27) and Christmas Day (December 25).
Which nearby restaurants can I visit after my vehicle service at Valvoline Instant Oil Change?
Nearby restaurants include KFC, Taco Bueno, Taco Bell, Raising Cane's, Farm2Cook, Salad Station, Outta The Oven, Go Loco, Kafi Bbq, and 7 Salsas.
Are there any nearby beauty or salon services near Valvoline Instant Oil Change?
Yes, you can find Shahnaz Salon and Salon Shahnaz nearby for beauty and hair care services, as well as lush Nail Lounge for nail care.
What nearby shopping and convenience spots can I explore around Valvoline Instant Oil Change?
You can visit Swadeshi Plaza for grocery shopping and other stores, Market Place & MacArthur shopping center, and also nearby banks like Capital One Bank and American Bank, N.A.