Valvoline Instant Oil Change

4.0
1057 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Irving.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
7970 N. MacArthur Boulevard, Irving, TX
75063, United States

Hours

Reviews

4.0
1,057 reviews
5 stars
655
4 stars
133
3 stars
56
2 stars
32
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported excessively long wait times for oil changes and inspections, often exceeding an hour, which is significantly longer than expected.

Customer Service

While some reviews praised the friendly and professional staff, others highlighted instances of rudeness and unprofessional behavior, particularly during service delays.

Quality of Work

Several customers expressed concerns about the quality of service, including improper handling of vehicles, failure to perform promised checks, and issues with vehicle maintenance after service.

Inventory Issues

Customers frequently noted that the location was often out of necessary supplies, leading to dissatisfaction with the service provided.

Upselling Concerns

There were multiple complaints about aggressive upselling tactics, with some customers feeling pressured to purchase additional services that were not needed.
  • SA
    Sam Andrews
    5 days ago
    1.0
    Do not use this business. Extremely unprofessional and will gladly waste your time. I should have left as soon as no one came out to greet me (stay in your car service) and ask what I needed and set expectations of timeframes. Would rate lower than a 1 star if possible.
  • JD
    Joey D
    Nov 14, 2025
    1.0
    My 78-year-old mom went to have a oil change and bought wipers from them and they had the audacity to tell her her battery was bad and needed replacing. I told her to go get a second opinion and her battery is perfectly fine. She’s never had any issue with it. Women be careful there are scoundrels out there trying to take advantage and these are one of them.
  • LC
    L Capitan
    Nov 13, 2025
    3.0
    It took entirely too long to change my oil. It was busy that I get but I watched 2 cars behind me in each bay (3 btw) get in and get out while I was still waiting for oil They didn't do any of the courtesy checks, alot of talking and walking around my car but I will not return to this specific location. The oil change is already expensive enough so my time is precious.
  • BH
    Benjamin Hack
    Nov 13, 2025
    1.0
    I came to get state inspections and was told they couldn’t not perform any today due to being understaffed.
  • DO
    Detou Onsin
    Nov 10, 2025
    5.0
    This location is quick and easy and very friendly. Workers are professional and helpful. Very knowledgeable if you ask any questions. Definitely recommend this location to anyone

Frequently Asked Questions About Valvoline Instant Oil Change

What type of vehicle maintenance services does Valvoline Instant Oil Change in Irving offer?

Valvoline Instant Oil Change in Irving offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

What are the operating hours for Valvoline Instant Oil Change in Irving?

The service center is open Monday to Friday from 7:00 AM to 8:00 PM, Saturday from 7:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.