Enterprise Rent-A-Car

Reviews

• NC

  n co

  Sep 18, 2025
  5.0
  Jack was great! He was a one man show but he gave great customer service. Highly recommend this location for renting and I’ll definitely be back. Only con is it’s smaller operation so could not get a pick up to location. But the customer service made up for this
• CC

  Camille C

  Jan 3, 2019
  2.0
  Branch Manager was great and friendly. But the prices for here were not. Online, it stated $25-$30 per day... After reviewing my final prices, I got charged $55-$60 per day. Unreasonable! I had a mentor that worked for enterprise, who told me about pricing, etc. He said that was too much!! After speaking with someone about the problem, the customer service associate was rude and didn't take into consideration the viewpoint. Taking my business to another rental car business.
• GG

  Ghana

  Oct 10, 2018
  1.0
  Location to dropoff the car is missing.... I have to park the car on the road and walk all the way in to the hall to meet the people..😡 And i gave one star for the customer service..
• PD

  Pierre DFW

  Oct 3, 2015
  1.0
  HA! Jacob!!!! I know your pain. my truck was totaled in an accident. this was the closest location to where I reside. 1st day all they had was a mini van. I was told they would call back in the early afternoon to switch it out with a vehicle that was similar to mine. So I took my GFs car to work so she could exchange it, because I wouldn't be able to. she called me at the office about 530 saying know one called (know one called me as well) when she did call to ask questions the person hung up on her. I called back and was told come in the afternoon we will have a switch out for you. I went back and some girl just put the keys on the counter and told me it was in the parking garage and continued with whatever she was doing. I stood there and said "That's it?!" she said yes and pointed to the garage. she didn't even tell me what kind of vehicle it was. I had to ask her. she didn't even walk my to it. or walk around it to check to see if it was damaged. I couldn't believe it. I have a very busy schedule so I just left and went off to work. the vehicle they gave is not in good shape. ALL 4 TIRES BALD AS BABIES BOTTOM!! I have been putting air in one of the tires everyday! that's an unnecessary stop everyday to put $1.50 in a machine every-time I go to work. I also work on weekends with my 2nd job. I am looking for another enterprise to switch out this disaster. at 65 miles an hour the steering wheel vibrates. its a wonderful car let me tell you. I never like using enterprise. it has made my accident with my vehicle even more painful and annoying and stressful. if you must use enterprise, do yourself a favor and skip this location. rude service, no compassion or friendly service from the staff. I work with the public everyday and this is unacceptable customer service. do they even teach friendly service anymore. renting a car sucks and this makes it suck even more.

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