Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Irving, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Convention Center location today.
Location
Hours
Reviews
3.3
153 reviews
5 stars
72
4 stars
13
3 stars
12
2 stars
5
1 star
51
What are people saying?
AI-generated from recent customer reviews
Reservation Issues
Numerous customers reported that their confirmed reservations were not honored, with many arriving to find the location closed or out of vehicles.
Customer Service
While some staff members received praise for their helpfulness, many reviews highlighted poor customer service, including rudeness and lack of communication.
Long Wait Times
Customers frequently experienced long wait times for service, often due to understaffing at the location.
Location Challenges
The location's confusing setup within the Irving Convention Center and inaccurate online hours contributed to customer frustration.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and condition of the rental vehicles.
- JRJohn RoperNov 8, 20251.0What a waste of my time. This place was closed when I had a confirmed reservation for this location. Enterprise needs to fix their reservation system so it won’t let people reserve here.
- JSJohnny SantosOct 21, 20251.0Said they were open online and I made a reservation here. Took me a while to find the location just to find out they’re closed. Don’t bother coming to this location.
- HWHannah WilsonSep 18, 20251.0Waited here any nobody showed up to check me in. I called another enterprise for them to tell me that there's nobody working there today and that Enterprise forgot to send me an email letting me know. Please shut down this location. I've had multiple bad experiences with waiting super long to get a car or not get one in general. Ended up missing part of the event I was supposed to go to because I was scrambling for a reservation.
- NCn coSep 18, 20255.0Jack was great! He was a one man show but he gave great customer service. Highly recommend this location for renting and I’ll definitely be back. Only con is it’s smaller operation so could not get a pick up to location. But the customer service made up for this
- DRDion ReedSep 16, 20251.0This location is obviously closed down. I wasted money on an Uber to get here from the airport only to discover that it's not operational. I wish I would have seen the other reviews first. Luckily the MacArthur location was nice enough to come pick me up and move my reservation there.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Irving, TX?
Enterprise Rent-A-Car in Irving is open Monday to Friday from 8:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car located in Irving, Texas?
It is located at 500 Las Colinas Blvd W, Irving, TX 75039, USA.
What types of vehicles can I rent at this Enterprise Rent-A-Car location?
They offer a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.
What payment methods are accepted at Enterprise Rent-A-Car in Irving?
The location accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car Irving?
Yes, you can reserve your rental car online via their reservation website.
Does Enterprise Rent-A-Car in Irving offer any discounts?
Yes, they provide discounts for active military members.
Is Enterprise Rent-A-Car located near the Irving Convention Center?
Yes, it is located close to the Irving Convention Center, making it convenient for visitors attending events there.
What nearby hotels can I stay at when renting a car from Enterprise in Irving?
Nearby hotels include The Westin Irving Convention Center at Las Colinas, Texican Court, and Holiday Inn Express & Suites Irving Conv Ctr - Las Colinas.
Are there any entertainment or dining options near Enterprise Rent-A-Car in Irving?
Yes, nearby options include Dallas Sci-Fi Expo, Fan Days at Irving Convention Center for events, and restaurants like Mesa Mezcal and Two Mules Cantina for dining.
How can nearby transit or parking services assist customers visiting Enterprise Rent-A-Car in Irving?
Nearby parking options like SP+ Parking and Parking Garage Toyota Music Factory provide convenient parking, helping customers access the rental location easily.