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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.3
(154 reviews)

Business Details

500 Las Colinas Blvd W, Irving, TX
75039, United States
(972) 409-7073

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Irving, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Convention Center location today.

Location

Enterprise Rent-A-Car
500 Las Colinas Blvd W, Irving, TX
75039, United States

Hours

Reviews

3.3
154 reviews
5 stars
73
4 stars
13
3 stars
12
2 stars
5
1 star
51

What are people saying?

AI-generated from recent customer reviews

Operational Issues

Numerous customers reported that the location was frequently closed during business hours, leading to missed reservations and significant inconvenience.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted poor customer service, including unresponsive staff and rude interactions.

Reservation Problems

Multiple customers experienced issues with reservations, including arriving to find no cars available despite having confirmed bookings.

Long Wait Times

Customers consistently noted long wait times for service, often due to insufficient staffing at the location.

Mixed Experiences

Some customers had positive experiences with specific staff members, but overall sentiment was negative due to operational failures.
  • AU
    A Google User
    5 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • JR
    John Roper
    Nov 8, 2025
    1.0
    What a waste of my time. This place was closed when I had a confirmed reservation for this location. Enterprise needs to fix their reservation system so it won’t let people reserve here.
  • JS
    Johnny Santos
    Oct 21, 2025
    1.0
    Said they were open online and I made a reservation here. Took me a while to find the location just to find out they’re closed. Don’t bother coming to this location.
  • HW
    Hannah Wilson
    Sep 18, 2025
    1.0
    Waited here any nobody showed up to check me in. I called another enterprise for them to tell me that there's nobody working there today and that Enterprise forgot to send me an email letting me know. Please shut down this location. I've had multiple bad experiences with waiting super long to get a car or not get one in general. Ended up missing part of the event I was supposed to go to because I was scrambling for a reservation.
  • NC
    n co
    Sep 18, 2025
    5.0
    Jack was great! He was a one man show but he gave great customer service. Highly recommend this location for renting and I’ll definitely be back. Only con is it’s smaller operation so could not get a pick up to location. But the customer service made up for this

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Irving, TX?

Enterprise Rent-A-Car in Irving is open Monday to Friday from 8:00 AM to 5:30 PM and closed on Saturdays and Sundays.

Where is Enterprise Rent-A-Car located in Irving, Texas?

It is located at 500 Las Colinas Blvd W, Irving, TX 75039, USA.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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