AutoZone Auto Parts

4.2
996 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Beltline Rd in Irving, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Irving, TX or call us at (469) 276-9800.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3707 North Belt Line Road, Irving, TX
75038, United States

Hours

Reviews

4.2
996 reviews
5 stars
621
4 stars
168
3 stars
62
2 stars
35
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Hugo and Cruz received high praise for their helpfulness, others were reported as rude and unprofessional.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and helpful, others lacked basic product knowledge and customer service skills.

Service Efficiency

Customers appreciated quick service in some instances, but there were complaints about long wait times and being ignored by staff.

Installation Assistance

Many customers expressed disappointment that the store did not provide battery installation services, which they expected based on previous experiences.

Store Environment

The store's atmosphere received mixed reviews, with some praising the helpfulness of staff while others reported unprofessional behavior and a lack of engagement.
  • MC
    Monica Cacique
    Nov 7, 2025
    5.0
    Pedro was amazing with helping install my battery! I had called the store to see if they had my battery, they did! They were efficient and ready for me once I got to the store. All the employees I encountered were very nice. I really appreciate them as I had a busy schedule and they took great care of me. Definitely recommend this AutoZone!
  • WW
    wairari
    Oct 31, 2025
    5.0
    This is my go to Autozone and guys are always very helpful. Today I needed a battery and tech Yugo was very helpful. I bought the battery and be installed it for me. Great customer service
  • AE
    Amileon Evans
    Oct 27, 2025
    1.0
    Go somewhere else … the store manager Huego straight up ignored me… while a female employee just ignored me and helped other customers who came after me even though i was in line it took an employee who was outside helping someone else to come in and acknowledge me before i was ever helped. Definitely don’t recommend this place go somewhere else!!!
  • RM
    Ron Mathai
    Oct 24, 2025
    5.0
    I’ve been to a few AutoZone locations but none of them compares to the service I received from Hugo. He went over and beyond to alleviate my stress when I had to replace the engine oil in my car. Between the professionalism and literally helping me confirm I could get back on the road, Hugo is an amazing asset to AutoZone and I hope he continues to grow his career with the organization. Thanks again Hugo!
  • CH
    Cole Helterbrand
    Oct 20, 2025
    5.0
    The commercial manager “Campos” is great. I have a commercial account here and have recently transferred to this store in the last year and can say nothing but good things. If I’ve ever had a problem with parts, which isn’t often, but does happen, Campos has been more than happy to make things right moving forward. Great store and great staff. Some AutoZones are slow, lackadaisical, or are not well versed on parts/repairs in general - but here they are great.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Irving, TX?

AutoZone Auto Parts in Irving, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.