Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Irving #6248 in Irving, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Irving, TX or call us at (972) 513-0173.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
206 reviews
5 stars
142
4 stars
30
3 stars
12
2 stars
7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted exceptional customer service from employees like Cody, Dillon, and Siobhan, who went above and beyond to assist customers.
Staff Knowledge
Mixed feedback on staff knowledge; while some customers praised knowledgeable employees, others reported unhelpful or inexperienced staff.
Store Conditions
Customers noted issues with long wait times and lack of attentiveness from staff, leading to frustration during visits.
Product Availability
The store generally had the necessary parts in stock, but some customers experienced shortages, particularly with specific items like oil filters.
Overall Experience
While many customers expressed satisfaction with their experiences, there were notable complaints about rude staff and poor service at times.
- SSSteve StegmanOct 25, 20253.01 autozone was almost completely out of oil filters and long line in the 2nd autozone
- SJShirley JonesJul 13, 20255.0I had the most courteous, helpful associate by the name of Cody C. Help me today. Customer service like that’s makes you wanna come back! Once again Cody came through september 3, 2025 Wednesday, my friends car wouldn't start and Cody came to her rescue! He scanned her car and told her what the problem was and returned back to store with her and helped her how finding a starter and someone who could do the work for her! He's the best, don't let him go anywhere and give him a promotion. Great manager material!
- RPrita phillipsJun 28, 20251.0Please don’t ever visit the auto zone at 2314 shady grove rd , Irving Texas 75060 I had taken my battery to be charged last Thursday morning at 9:00 am June 26 th , 2025 , I want the manager Jose to roll the camera back , she never charged my battery , she kept making excuses why she shouldn’t charge it , I told her it was a new battery that’s been sitting for a few months , she insisted it want charge , I ask her to charge it please , she took it in only not to charge the battery at all , my son charged it in 7 minutes flat , the auto zone lady said it was at 0 percent still after she fake charged it , she needs firing fir being bias toward customers it’s not a good look for auto zone having a worker that fake to charge your battery , what if I just threw the expensive battery away being her word , moral of the story companies need to fire bad employees it’s not a good look for the company to treat paying customers bias , corporate needs to see this post , I just got back from auto zone I came to speak with the manager he had left for the day his name is Jose , I would like for the manger to roll back the camera that show how she never charged my battery , let her go she makes the company look bad unsatisfied customer …. Consumers be aware
- KGKaren GJun 23, 20251.0Walked in only customer. No one greeted when I came in. Stood in the front to make a purchase no one was attentive. A lady behind the cashier did not acknowledge me. Left without my purchase.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Irving?
AutoZone Auto Parts in Irving is open Monday to Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts in Irving offer in-store pickup and same-day delivery services?
Yes, this AutoZone location offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Irving?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone store.
Where is AutoZone Auto Parts located in Irving, TX?
The store is located at 2314 W Shady Grove Rd, Irving, TX 75060, United States.
What payment methods are accepted at AutoZone Auto Parts in Irving?
AutoZone does not require cash-only payments, so various payment methods are accepted.
Can I contact AutoZone Auto Parts Irving by phone or email?
Yes, you can call them at (972) 513-0173 or email customer.service@autozone.com for assistance.
Are there any dining options nearby AutoZone Auto Parts in Irving?
Yes, nearby dining options include Subway, Cicis Pizza, Braum's Ice Cream & Dairy Store, Pizza Hut, Lo's Homefolks Cafe, and Mama's Daughters' Diner.
Which automotive service stations are close to AutoZone in Irving?
Nearby automotive service options include Shell gas station, Valvoline Instant Oil Change, and Take 5 Oil Change.
What other retail or service stores are near AutoZone Auto Parts in Irving?
Nearby retail and service stores include Aaron's furniture store, Family Dollar, Cricket Wireless, Metro by T-Mobile, and Fiesta Mart, LLC.
With which brands is AutoZone Auto Parts Irving associated?
This AutoZone location carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.