Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Irving #6248 in Irving, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Irving, TX or call us at (972) 513-0173.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Product Availability
Customers noted that the store often has the parts they need, but there were instances of stock shortages and long wait times.
Store Environment
The store is generally described as clean and well-organized, but some customers experienced poor service due to inattentive staff.
Staff Knowledge
While some staff members were recognized for their expertise and helpfulness, others were reported to lack knowledge about products and services.
AA
Alberto Ayala
Jan 5, 2026
1.0
Esta es la casa de la incompetencia
La verdad te hacen pasar trabajo con todo
Te dan las piezas incorrectas tú vas por una cosa y te dan lo que les da la gana
El aceite abierto usado los filtros que no son
En fin una total falta de respeto
SS
Steve Stegman
Oct 25, 2025
3.0
1 autozone was almost completely out of oil filters and long line in the 2nd autozone
RP
rita phillips
Jun 28, 2025
1.0
Please don’t ever visit the auto zone at 2314 shady grove rd , Irving Texas 75060 I had taken my battery to be charged last Thursday morning at 9:00 am June 26 th , 2025 , I want the manager Jose to roll the camera back , she never charged my battery , she kept making excuses why she shouldn’t charge it , I told her it was a new battery that’s been sitting for a few months , she insisted it want charge , I ask her to charge it please , she took it in only not to charge the battery at all , my son charged it in 7 minutes flat , the auto zone lady said it was at 0 percent still after she fake charged it , she needs firing fir being bias toward customers it’s not a good look for auto zone having a worker that fake to charge your battery , what if I just threw the expensive battery away being her word , moral of the story companies need to fire bad employees it’s not a good look for the company to treat paying customers bias , corporate needs to see this post , I just got back from auto zone I came to speak with the manager he had left for the day his name is Jose , I would like for the manger to roll back the camera that show how she never charged my battery , let her go she makes the company look bad unsatisfied customer …. Consumers be aware
SW
scott Wilson
Sep 30, 2020
5.0
Best staff in and out
AM
Arshad Majeed
Feb 7, 2020
5.0
Excellent source of auto parts, even the hard to find items