Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Irving #1582 in Irving, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Irving, TX or call us at (972) 438-4001.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
735 reviews
5 stars
459
4 stars
126
3 stars
52
2 stars
33
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported long wait times and poor service.
Staff Performance
Certain employees received high praise for their assistance, while others were criticized for lack of engagement and professionalism.
Store Efficiency
Customers frequently mentioned long lines and slow service at the cash register, indicating a need for better staffing during peak hours.
Product Availability
Many customers appreciated the availability of parts and the ability to find hard-to-locate items.
Store Environment
The store environment received mixed feedback; while some found it welcoming, others noted issues with cleanliness and organization.
- CRC R3 days ago5.0Good service
- IGIvan GalarzaNov 8, 20251.0Every job has its obstacles, customer service skills are essential when working in these stores. The lack of assistance on calls is crazy, I waited 20 minutes and never spoke to anyone again. I get it gets busy, but what type of big corporation doesn’t have the manpower to provide customer service to call in customers as well. The lack of training, lack of management involvement, lack of work ethic on the workers I don’t know what it is because some store managers have high standards when providing customer service and it’s on the employees itself to implement those skills but nope. Then this new generation wonders why nobody wants to pay them cause you ain’t worth it that’s why.
- AAA AOct 28, 20251.0Very poor service. I went on Sunday to buy battery, same evening for a light bulb and next day for polish. They had 6-7 employees on floor BUT ONLY ONE Employee on cash register. On Monday it was bad with even customers in line mumbling. I even called District manager- VM FULL and then Regional manager and left VM and no response in 24hrs. I thought by expanding their store they would have better service but NO. It seems employees only want to work on the floor and NOT BEHIND CASH REGISTER. Wonder how come Oreilly and Advance Auto parts are still there when AutoZone is so big. Reason they in biz is because people leave AutoZone and go there.
- MLMax LaroachOct 13, 20255.0All the staff I encountered are so nice and helpful but Antony and Ivan in particular are rockstars. They helped get my battery checked, charged up, and reinstalled and saved me a lot of grief of having to worry about it. Thanks!
- CAclaudia armendarizOct 9, 20255.0Michael the manager helped me so much, he was very professional. He changed the battery on my vehicle and helped with suggestions on the correct battery to buy based on my vehicle. Thank you for being so helpful
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Irving, TX?
AutoZone Auto Parts in Irving is open daily from 7:30 AM to 11:00 PM.
What types of automotive products does AutoZone Auto Parts offer?
They offer a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Is same-day delivery available at AutoZone Auto Parts in Irving?
Yes, they offer same-day delivery services.
Does AutoZone provide in-store pickup for automotive products?
Yes, in-store pickup is available for customers at this location.
How can I contact AutoZone Auto Parts in Irving for customer service?
You can call them at (972) 438-4001 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Irving?
The store is located at 1027 E Irving Blvd, Irving, TX 75060, USA.
Are there any nearby automotive-related businesses to AutoZone Auto Parts to assist with vehicle needs?
Yes, nearby automotive-related businesses include another AutoZone, AutoUSA, O’Reilly Auto Parts, Rent A Tire Irving, and Zaks Muffler, which can provide additional auto parts, repairs, and tire services.
What nearby dining options are available if I want to grab a meal before or after visiting AutoZone?
Nearby restaurants include Domino's for pizza and chicken, Sagrero's Mexican Restaurant, Burger Town for fast food, and Lao Thai Food Market for Asian cuisine.
Are there any nearby personal care or health services close to AutoZone Auto Parts in Irving?
Yes, Dental Republic and Aventura Dental and Orthodontics offer dental services; Texas Beauty Style and Coco Salon provide beauty and hair care; and Clínica La Familia offers health and medical services.
Does AutoZone Auto Parts in Irving participate in any rewards or promotions?
Yes, this location is labeled as a 'Hub' and participates in '031221-Rewards Bonus Days' promotions, allowing customers to benefit from special rewards.