Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Irving #1528 in Irving, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Irving, TX or call us at (972) 570-3017.
Feedback on customer service is mixed; while many employees are praised for being helpful and friendly, several reviews highlight rude behavior and poor service from specific staff members.
Staff Knowledge
Some employees, like Micah and Jeronimo, received commendations for their expertise and ability to assist customers effectively, while others were criticized for lacking knowledge about products.
Store Organization
Customers noted issues with disorganization in the store, making it difficult to find items, despite some praising the cleanliness of the location.
Product Availability
While some customers found the parts they needed, others expressed frustration over the lack of stock for essential items, leading to disappointment.
Overall Experience
Overall, experiences vary widely; some customers report excellent service and helpful staff, while others have had negative encounters that deter them from returning.
RL
Raquel Lopez
Nov 11, 2025
1.0
I am very upset because you're too expensive for parts. Also I bought from you an engine air filter that's easy for the employee to put in and they refused and said no even if it's easy. me a single mom.
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xxx
Nov 7, 2025
5.0
Needed help fast, and he was a true gentleman! Friendly, helpful, and offered exceptional customer service!
JP
Javan Powell
Oct 31, 2025
5.0
Lisa is so sweet and helpful. Got me everything I needed with no issues!
RM
Rahan Mohammed
Oct 28, 2025
5.0
Micah was very helpful for me finding correct auto parts for my vehicle he has great skills in auto parts industry
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Irving, TX?
AutoZone Auto Parts in Irving is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services.
What types of automotive products can I find at AutoZone Auto Parts in Irving?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.
What brands of car parts and accessories does this AutoZone carry?
This AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a way to contact AutoZone Auto Parts in Irving for customer service inquiries?
Yes, you can reach them at (972) 570-3017 or email customer.service@autozone.com.
Are there any automotive repair shops near AutoZone Auto Parts in Irving?
Yes, Dongs auto repair and Argentina garage are nearby automotive repair shops where you can have vehicle maintenance done.
Where can I get gas or convenience items near the AutoZone Auto Parts store?
Xpress Mart is a convenience store and gas station located near AutoZone where you can fuel up and shop for essentials.
Are there any dining options close to AutoZone Auto Parts in Irving?
Yes, nearby dining options include Taqueria Vazquez for Mexican food, Chanello's Pizza for pizza, and Big Ferd's Foods Grilling And More for fast food and bar service.
Does the AutoZone Auto Parts store in Irving participate in any special promotions?
Yes, the store features promotions like the '031221-Rewards Bonus Days' to offer rewards to customers.
What other types of services and categories does AutoZone Auto Parts in Irving cover?
This AutoZone location serves as an auto parts store, car battery store, auto accessories store, automotive shop, brake shop, truck accessories store, auto repair shop, and offers auto tune-up and tool rental services.