Advance Auto Parts

4.2
279 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1120 E Irving Blvd in Irving offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1120 E Irving Blvd, Irving, TX
75060, United States

Hours

Reviews

4.2
279 reviews
5 stars
179
4 stars
46
3 stars
17
2 stars
3
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Christy and Javier for their exceptional service.

Staff Competence

While some employees were noted for their knowledge and assistance, others were criticized for being rude or unhelpful, indicating inconsistency in staff training and performance.

Product Availability

Customers appreciated the store's selection of parts, although there were complaints about inventory discrepancies and items being out of stock.

Store Operations

Several reviews mentioned issues with store hours and service speed, including early closures and long wait times due to insufficient staffing.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations with service and product issues.
  • FC
    Faster Cleaning
    4 days ago
    4.0
    Helpful
  • PM
    Pa Manneh
    Nov 13, 2025
    5.0
    Great customer service, the manager Kristi was very helpful and understanding. I bought 4 new batteries for my semi truck after 2 months they was not holding charge she replaced all 4 for me. Definitely recommend this store. Thank you.
  • KM
    Kevin Morales
    Oct 20, 2025
    5.0
    Miss Christy was really clutch! Awesome customer service and even helped to guide another store on what steps to take to help me out! Best customer service I’ve received from any auto parts store.
  • CE
    Co E
    Oct 17, 2025
    5.0
    Christy you are heaven-sent!!! Thank you for all of you kindness and patience! With a manager like Christy at Irving Blvd, Advance Auto, you will never go broke!!!
  • PP
    Patrick
    Sep 17, 2025
    5.0
    The lady at the counter helped me find my lug nut in the back, totally professional, fast and proficient. Five stars for her customer service!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*