Jiffy Lube

4.2
504 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Hutto. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
20916 Burgan Path, Hutto, TX
78634, United States

Hours

Reviews

4.2
504 reviews
5 stars
376
4 stars
22
3 stars
11
2 stars
11
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Rico and Miguel.

Upselling Issues

Several reviews highlighted aggressive upselling tactics, with customers feeling pressured to purchase unnecessary services.

Service Speed

While some customers experienced quick service, others reported long wait times, particularly for simple oil changes.

Pricing Concerns

Multiple reviews noted dissatisfaction with pricing, citing high costs and deceptive pricing practices.

Mixed Experiences

Customers had varied experiences, with some expressing gratitude for excellent service while others reported incompetence and poor treatment.
  • NP
    Nathan Pullin
    5 days ago
    1.0
    Called twice and had an employee tell me they were open until 7, confirmed the address as well to make sure the location was correct. The employees turned e away 5 mins before 6 pm they were closing and didn’t accept me regardless of the fact they told me to come. Drive over an hour to this location. Bad spot
  • KW
    Karen Welsh
    6 days ago
    3.0
    I came in for an oil change and inspection. They checked me out and I noticed the inspection had not been done, although they took my car back immediately. When I arrived home my car wouldn't lock and that is when I noticed they did not close the hood and hatch completely. Minor misteps, but makes me wonder if anything is amiss with the oil change??
  • CO
    Caitie Osborn
    Nov 7, 2025
    1.0
    The mechanics broke my husband’s oil plug and used their towels to plug it up. My husband’s oil kept leaking so he decided to go to different location where they found THREE towels stuffed in at the bottom of the oil plug. INSANELY UNETHICAL. Do not go to this location as if they break something on your car, they will not take accountability.
  • FM
    Frederick Mendes
    Nov 6, 2025
    5.0
    Excellent, professional service. Very knowledgeable and courteous service technicians. Also wait time was reasonable. I will be back.
  • NW
    Nicole & Chris Warren
    Oct 19, 2025
    1.0
    Definitely not a location to visit. The attendant was polite and greeted me with a handshake and introduced him self. The positive interaction ended as soon as he called me out to my vehicle saying that in addition to the oil change I was there to get. My vehicle “required” a brake fluid change, a radiator flush, an air and cabin filter. I declined these services as I am able to the filters myself, and I KNOW the brake fluid and Coolant didn’t need to be changed because the BMW dealer I purchased the vehicle from 15,000 miles ago, had done the proper maintenance and inspections before selling the vehicle to me. Once I declined these services which would have added over $500 dollars to my $100 oil change, the attendant became short, hateful, down right rude. When I brought up I had a coupon and showed him, he said he didn’t need to see it. The sign also said vacuuming and window cleaning was available for free if requested. I asked for these services since I was paying over $100 for an oil change and was told their vacuum was broken. . All 6 bays that had vacuums were broken and that they didn’t have time to do the windows because they were closing in 45 minute. The 15 minute oil change service took over an hour in total. Then when I went to check out the coupon was taken off the bill and I had to ARGUE with him to get the promo code added and the discount applied. If you are going in be aware that this is their sales tactic. Pleasant and nice UNTIL you don’t fall for there pushy upsales and lying about services that don’t need to be done. Then RUDE and hateful when you just want the services you need. Will never visit this location again and likely pick a different quick change company next time.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service