NTB-National Tire & Battery

Reviews

• CS

  chachi sabate

  1 day ago
  5.0
  I was having a really rough morning because I found out my tires were worn down to the threads. I called the nearest tire shop, and it happened to be this location. Ray answered the phone. I came straight over here. Kim and Ray were both so nice and helpful when I came in. Billy was the one who worked on my car and he was also very helpful, he showed me some other things I had wrong with my Tahoe to keep an eye on for the future. He and Kim were honest with me and only sold me the 2 tires I needed replaced. None of them tried to oversell me on things I didn’t need or overcharge me - like some other shops do - just good honest service! I definitely recommend this location!! 10/10
• JC

  Jasmine Cain

  6 days ago
  1.0
  I will never buy tires from this store or any other NTB. They do not prorate defective tires that are only a few months old.. instead they search for an excuse and call it an impact bubble. Stay away from this store
• JF

  Jenna Fountain

  Apr 2, 2026
  5.0
  Hands down best shop I EVER been too. Went in for them to check my tire I had to re-air 3 times this week. There was a nail in my tire. LONG story short I left with 3 free tires! This shop went above and beyond the last guy to change my tire crossthreaded the lug nut it took them over 4 hours to eventually get my lug nut off. I gave them permission to saw it off! Thank you SO much to Kim, Devyn, Ray, and Grant! Anyone else I miss I’m sorry.
• ML

  Mark Lampkin

  Mar 29, 2026
  1.0
  I asked for 3 things. An oil change, tire rotation and see why my car shakes. She tells me it's ready now remember I watched him the whole time and all he did was an oil change. This is the 3rd time I asked for something and it wasn't done. This location is 15 minutes from me. I am going back to the location on 45 south which is 1 hr from me because they get the job done right the 1st time. This morning ( Tuesday 03/31) @ 830am the so called new store manager called me when I didn't request a call to make excuses for the poor job service. I hung the phone up.
• MC

  michael clark

  Mar 24, 2026
  5.0
  The Store manager Toneka at the cedar hill location is sooooo amazing!!!! Came in last min to get an oil change and when I tell you she treated me like we’ve been knowing each other forever.she was so kind and kept checking on me until my car was ready. I love good genuine customer service….. keep up the good work and keep them At this location

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