Mister Car Wash

3.6
1695 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Details

  • DebitAvailable

Location

Mister Car Wash
9637 FM 1960 By Pass W, Humble, TX
77338, United States

Hours

Reviews

3.6
1,695 reviews
5 stars
810
4 stars
275
3 stars
140
2 stars
116
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported dissatisfaction with the quality of cleaning, noting that their cars were still dirty after service, with issues like water spots, unvacuumed interiors, and uncleaned rims.

Staff Attitude

Several reviews highlighted negative interactions with staff, including reports of rude behavior and lack of attention to customer requests, contributing to an overall poor experience.

Value for Money

Customers expressed frustration over the high prices relative to the quality of service received, with many feeling that they did not get their money's worth.

Customer Service

While some customers praised individual staff members for their helpfulness, there were numerous complaints about the overall customer service experience, including long wait times and lack of accountability.
  • MV
    Maria Valdez
    2 days ago
    1.0
    I’m sorry this has to be the worst car wash I’ve ever been to. I’ve never seen a group of people standing around doing nothing including the manager. I brought my vehicle in for a wash. It literally took them two minutes to dry it off and say the car was ready. Everything was drippy. The rims were dirty. Still have dirt on my windows. Nothing got wiped down never again. Brand new truck wasn’t even that dirty first time ever getting it washed. What a letdown.
  • EL
    Etwanya Liggins
    3 days ago
    2.0
    Very disappointed, I am a unlimited customer and I paid for the additional service of vacuuming and detail. Tell me why the inside of my doors, windows or bottom of hatch was not wiped. And when I tried to ask the young lady about wiping it she ignored me and walked off. But I was asked to leave a tip. Next time I'll save my money if I have to come home and do the service I paid additional for.
  • NB
    Nicole Bolton
    4 days ago
    3.0
    Dissapointed in my service from this morning. We pay the $40 ish monthly fee for unlimited washes and today, I decided to get the inside done and paid for the power washing on rubber mats- tipped before the service was complete, it was done quick, maybe to quick because this is what my back window looks like 🤦‍♀️- an additional $31 for a car with streaky, spotty windows and carpets that don't appear to be vaccumed.
  • ZZ
    Zinnia Zuniga
    Jan 12, 2026
    5.0
    Shout-out to Alexa at Mr. Car Wash in Humble, TX! She personally inspected our vehicle after the wash, noticed it wasn’t cleaned properly, and took the initiative to re-vacuum the entire inside without us even asking. She went above and beyond to make sure our car was spotless. Excellent customer service—she’s exactly the kind of employee you want.
  • DE
    Draughn Emerson
    Dec 28, 2025
    1.0
    Being a member for consecutive and multiple years, my visit on 12/27/25 was absolutely memorable but not for excellent service. The wash was fine, but the dry and exterior was beyond awful. Young female with an ATTITUDE (after I dropped money in the tip jar mind you) because I asked her to wipe my back window and remove the water from my spoiler. Upon further inspection, water marks in my windshield and I received MORE ATTITUDE! I told her I wish I could break into that tip jar and take my money back because I didn't ask for the attitude section! I didn’t ask for a free wash and detail and tipped where I have watched others walk right pass that box as if it isn’t there. I would not want everyone to suffer because of the actions of one, but to punish her for the service provided I may join the others.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash in Humble offer?

Mister Car Wash provides exterior-only wash options, premier Interior Clean services including vacuuming and cleaning inside windows, and a hand-towel dry with quality checks and fragrance choices.