Mister Car Wash

3.6
1689 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Details

  • DebitAvailable

Location

Mister Car Wash
9637 FM 1960 By Pass W, Humble, TX
77338, United States

Hours

Reviews

3.6
1,689 reviews
5 stars
807
4 stars
275
3 stars
139
2 stars
115
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported dissatisfaction with the quality of cleaning, noting that their cars were still dirty after service, with issues like water spots, unvacuumed interiors, and uncleaned rims.

Staff Attitude

Several reviews highlighted negative interactions with staff, including reports of rude behavior and lack of attention to customer requests, contributing to an overall poor experience.

Value for Money

Customers expressed frustration over the high prices relative to the quality of service received, with many feeling that they did not get their money's worth.

Customer Service

While some customers praised individual staff members for their helpfulness, there were numerous complaints about the overall customer service experience, including long wait times and lack of accountability.
  • ZZ
    Zinnia Zuniga
    1 day ago
    5.0
    Shout-out to Alexa at Mr. Car Wash in Humble, TX! She personally inspected our vehicle after the wash, noticed it wasn’t cleaned properly, and took the initiative to re-vacuum the entire inside without us even asking. She went above and beyond to make sure our car was spotless. Excellent customer service—she’s exactly the kind of employee you want.
  • HG
    Hero Gem
    Jan 4, 2026
    1.0
    I am writing to file a complaint about the staff at your car wash. Unfortunately, my experience was very disappointing. The employees behaved in a rude and arrogant manner and showed no respect toward customers. When I asked simple questions about the service, they did not respond at all and completely ignored me. This behavior is unprofessional and unacceptable for a customer service business. I hope management will take this matter seriously and take appropriate action.
  • JM
    Jannet Murillo
    Dec 31, 2025
    1.0
    12-30-25 I paid for the most expensive service the $45 and my car ended up smelling like wet rags and just not clean! At all, I am not the type to complain but I paid for the top service 😪 I wish i would have taken more pictures, but i was so mad and upset it didnt even take them 15mins and they were done! I could see all the streaks outside and inside...I was so mad i went to walmart and got a microfiber & some cleaning stuff to do it myself tomorrow, yall dont even deserve 1 star! My rims were still dirty really really bad service do not recomend at all, I really wanted go complain but i was just super upset.
  • DE
    Draughn Emerson
    Dec 28, 2025
    1.0
    Being a member for consecutive and multiple years, my visit on 12/27/25 was absolutely memorable but not for excellent service. The wash was fine, but the dry and exterior was beyond awful. Young female with an ATTITUDE (after I dropped money in the tip jar mind you) because I asked her to wipe my back window and remove the water from my spoiler. Upon further inspection, water marks in my windshield and I received MORE ATTITUDE! I told her I wish I could break into that tip jar and take my money back because I didn't ask for the attitude section! I didn’t ask for a free wash and detail and tipped where I have watched others walk right pass that box as if it isn’t there. I would not want everyone to suffer because of the actions of one, but to punish her for the service provided I may join the others.
  • AV
    Anna Vollenweider
    Dec 24, 2025
    1.0
    This was absolutely the worse car cleaning that I have paid for. The interior was not fully vacuumed, the seats had been sprayed with something and not completely wiped down, the rims still had dirt all over them. I paid for the titanium , the best one they had and tipped ahead of time. The girl that welcomed was friendly , that is the only reason i would give a star at all!

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash in Humble offer?

Mister Car Wash provides exterior-only wash options, premier Interior Clean services including vacuuming and cleaning inside windows, and a hand-towel dry with quality checks and fragrance choices.