Brand Certified
Enterprise Rent-A-Car
3.7(338 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
9025 N Sam Houston Pkwy E, Humble, TX
77396, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(281) 358-6202
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tx/houston-fallcreek-068f.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Humble, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Houston Fallcreek location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.7
338 reviews
5 stars
188
4 stars
37
3 stars
11
2 stars
20
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees who provided exceptional service.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about poor service, unprofessional behavior, and lack of communication from staff.
Cleanliness and Maintenance
Several customers reported receiving vehicles that were not clean or well-maintained, with some experiencing mechanical issues shortly after rental.
- AAAntonia A5 days ago5.0I had such a great experience with Cassie! We spoke over the phone, and she had an amazing, positive attitude the entire time. She provided great service, was very polite, and made everything so easy to understand. You can truly tell she cares about helping people. I really appreciate her professionalism and kindness!
- AWAmal WaqiallaFeb 22, 20265.0I had a phenomenal experience with this location. I recently had a minor accident (not at-fault) and when the other driver’s insurance gave me trouble about the rental car, the employees and managers at this location were amazing. So helpful and informative, literally the only smooth part of the whole experience. One of the managers, LV, helped me out when I returned the car and the customer service from him and everyone else I interacted with was 10/10, I highly recommend this location.
- TMTrent MatthewsFeb 17, 20265.0I would like to thank Bruce Lyons for being a great help for me just because of him, I will come back great customer service. Keep it up thanks.
- KDKeisha DalcourFeb 17, 20261.0The worst customer service ever. I booked my reservation 4 days ahead and they didn't have any cars available at this location. The manager acted clueless......
- WCWilson CandisFeb 7, 20265.0Great Customer Service!
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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