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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.0
(240 reviews)
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Business Details

5350 FM 1960, Humble, TX
77346, United States
(281) 852-4624
https://www.enterprise.com/en/car-rental/locations/us/tx/atascocita-06l2.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Humble, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Atascocita location today.

Location

Enterprise Rent-A-Car
5350 FM 1960, Humble, TX
77346, United States

Hours

Reviews

4.0
240 reviews
5 stars
153
4 stars
25
3 stars
14
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, others reported poor attitudes and unprofessional behavior.

Vehicle Condition

Several customers noted issues with vehicle cleanliness and maintenance, including dirty interiors and cars that were not properly prepared for rental.

Rental Process

The rental process was generally quick and efficient for many customers, but some experienced delays and issues with vehicle availability.

Communication Issues

Numerous reviews highlighted problems with communication, including difficulty reaching staff by phone and lack of follow-up on issues.
  • YW
    Yolanda Ware
    Feb 24, 2026
    5.0
    I arrived at Enterprise a little earlier than my scheduled time and was warmly greeted by one of the gentlemen at the location. They already had a vehicle prepared for me, which I truly appreciated. We completed a thorough walk-around of the car, and the entire process was smooth and professional. The customer service was excellent, and I genuinely enjoyed my experience. I love this location and will continue to use them in the future. I also work at a hotel and regularly refer guests there when they need a rental car — and I will absolutely keep recommending this Enterprise. Thank you
  • PM
    Patricia Manning
    Feb 6, 2026
    5.0
    Dixie was amazing. Not only did she come through on everything she promised but she has grace to give. She went above and beyond for us to get into a vehicle. I will not only use her in the future but will make sure everyone that I know that’s buying or looking for a vehicle goes to her. The establishment in itself was all friendly and very professional. We will be back !!!
  • MH
    Mr. Harris
    Jan 22, 2026
    5.0
    Excellent customer service 💯
  • KH
    Kent Hinchcliff
    Jan 7, 2026
    3.0
    Rental car: decent until it broke down on us on an interstate and immediately turned off the engine. I had to get a new vehicle - after process that took roughly 1.5 hours f4om the time the car originally broke down to when I drove off the lot with the new car. I was then charged for the additional nearly 2 hours past return time for their car breaking down on me despite being told it would incur no cost because it was the vehicles fault, which enterprise was responsible for. I give 3 stars because, despite the car breaking down on us en route to the airport, the rest of the experi3nce was pleasant. They also helped out in a very stressful situation to begin with. Will I use them again? Maybe. It depends on how they handle the overcharge - i.e., if it gets reimbursed as I was told that I would not be charged those extra hours.
  • MO
    Miles Oram
    Dec 15, 2025
    4.0
    Booked the vehicle online and rolled up one Friday morning to collect the vehicle. The collection took no more than 10 minutes. The guy in charge was quick efficient and friendly. Car was clean fuelled up and ready. Recommend
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Humble, TX?

Enterprise Rent-A-Car in Humble offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.

Where is Enterprise Rent-A-Car located in Humble, TX?

Enterprise Rent-A-Car is located at 5350 FM 1960, Humble, TX 77346, United States.

Brand Certified Facts from Enterprise Rent-A-Car

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