Need a rental car in Humble, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Atascocita location today.
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, others reported poor attitudes and unprofessional behavior.
Vehicle Condition
Several customers noted issues with vehicle cleanliness and maintenance, including dirty interiors and cars that were not properly prepared for rental.
Rental Process
The rental process was generally quick and efficient for many customers, but some experienced delays and issues with vehicle availability.
Communication Issues
Numerous reviews highlighted problems with communication, including difficulty reaching staff by phone and lack of follow-up on issues.
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Yolanda Ware
Feb 24, 2026
5.0
I arrived at Enterprise a little earlier than my scheduled time and was warmly greeted by one of the gentlemen at the location. They already had a vehicle prepared for me, which I truly appreciated. We completed a thorough walk-around of the car, and the entire process was smooth and professional.
The customer service was excellent, and I genuinely enjoyed my experience. I love this location and will continue to use them in the future. I also work at a hotel and regularly refer guests there when they need a rental car — and I will absolutely keep recommending this Enterprise.
Thank you
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Patricia Manning
Feb 6, 2026
5.0
Dixie was amazing. Not only did she come through on everything she promised but she has grace to give. She went above and beyond for us to get into a vehicle. I will not only use her in the future but will make sure everyone that I know that’s buying or looking for a vehicle goes to her. The establishment in itself was all friendly and very professional. We will be back !!!
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Mr. Harris
Jan 22, 2026
5.0
Excellent customer service 💯
KH
Kent Hinchcliff
Jan 7, 2026
3.0
Rental car: decent until it broke down on us on an interstate and immediately turned off the engine. I had to get a new vehicle - after process that took roughly 1.5 hours f4om the time the car originally broke down to when I drove off the lot with the new car. I was then charged for the additional nearly 2 hours past return time for their car breaking down on me despite being told it would incur no cost because it was the vehicles fault, which enterprise was responsible for. I give 3 stars because, despite the car breaking down on us en route to the airport, the rest of the experi3nce was pleasant. They also helped out in a very stressful situation to begin with. Will I use them again? Maybe. It depends on how they handle the overcharge - i.e., if it gets reimbursed as I was told that I would not be charged those extra hours.
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Miles Oram
Dec 15, 2025
4.0
Booked the vehicle online and rolled up one Friday morning to collect the vehicle. The collection took no more than 10 minutes. The guy in charge was quick efficient and friendly. Car was clean fuelled up and ready. Recommend
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Humble, TX?
Enterprise Rent-A-Car in Humble offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.
Where is Enterprise Rent-A-Car located in Humble, TX?
Enterprise Rent-A-Car is located at 5350 FM 1960, Humble, TX 77346, United States.
What are the operating hours of Enterprise Rent-A-Car in Humble?
The rental location is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise Rent-A-Car offers great weekend rates and has discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Humble?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
How can I make a reservation with Enterprise Rent-A-Car in Humble?
Reservations can be made online through their website at https://www.enterprise.com/en/car-rental-locations/us/tx/atascocita-06l2.html.
Does Enterprise Rent-A-Car in Humble provide airport pick-up services?
Yes, Enterprise Rent-A-Car offers airport pick-up services for your convenience.
Are there any automotive repair services nearby if my rental car needs maintenance?
Yes, Firestone automotive repair is located nearby and can assist with car maintenance and repairs.
What dining options are available near Enterprise Rent-A-Car in Humble?
Nearby dining options include AE’s Taste of Korea and Taste of Korea for Korean cuisine, Baan Thai Cuisine for Thai food, and Humble Sarpino's for pizza.
Are there fitness or recreational facilities near Enterprise Rent-A-Car in Humble?
Yes, Juergen's Gymnastics Academy and Athletic Republic gyms are nearby, offering various fitness and sports activities.
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