Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Houston.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
622 reviews
5 stars
554
4 stars
20
3 stars8
2 stars7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Efficiency
Many reviews highlight the quick and efficient service, with customers often in and out in a timely manner.
Professionalism
Employees are noted for their professionalism and thoroughness in explaining services and addressing customer concerns.
Mixed Experiences
While most feedback is positive, some customers reported issues with wait times and service inconsistencies during busy periods.
Value for Money
Customers appreciate the reasonable pricing and the lack of pressure to upsell unnecessary services.
- JBJack BallardJan 4, 20262.0I called and asked about an emissions test, they said it would be 15 min wait. Waited for 30 min for them to tell me they don't have anyone there who can do it. annoying
- DLD. LopezJan 4, 20261.0Sunday, 1/4/26 — 10AM. This place used to be really fast and convenient. It has quickly devolved to slow and rude. The staff has zero sense of urgency and zero incentive to be friendly or fast. An employee walked up to my window — didn’t say a word. Not a good morning, hi how can I help you, nothing. Just stood there. I said just need an oil change. Again no words spoken. Just walks off. Everyone moving like molasses and providing zero information while you wait, and zero customer service. Truly remarkable. I ended up leaving. You’re better off going down further to Jiffy Lube. You’ll at least be attended to faster and people actually speak.
- ASAllison SmithJan 3, 20265.0I am always treated with respect and kindness! I appreciate the services I receive.
- LTLaTyra ThomasDec 22, 20255.0After my previous experience at the location, Blair went ABOVE and BEYOND to assist me and my mother with our issue. She was very calm and polite and took control of the situation. Most importantly she made sure the vehicle was running back smoothly! Their attentiveness to my issue completely turned around my opinions and retained my mother as a customer.!
- YNYellow-Crowned NightheronDec 6, 20251.0Blair was charming, but spent entire time trying to upsell me on various fluid flushes/maintenance items - probably at least 5 different expensive things I knew I didn't needed. In the meantime, my car was absolutely heaving from side to side. I asked what on earth they were doing. It was violent heaving. She suggested they were having trouble getting the drain plug out. When finished, they shoved the Google link at me expecting I complete a good review right there, keep that in mind when you look at their score. A few days later, I noticed an oil leak right under the pan. I have always had a spotless garage - the car has NEVER leaked oil and no mechanics have ever had issues removing the drain plug. You're really taking your chances if you let these people touch you car.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a variety of preventive vehicle maintenance services including oil changes, car battery services, vehicle inspection, auto air conditioning service, and more.
Where is Valvoline Instant Oil Change located?
It is located at 1030 Gessner Road, Houston, TX 77055, USA.
What are the operating hours of Valvoline Instant Oil Change?
Open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The store is closed on major holidays like November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required; customers can visit without booking in advance.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long does an oil change typically take at Valvoline Instant Oil Change?
Oil changes typically take about 15 minutes and customers can stay in their car during the service.
Are there any nearby gas stations to Valvoline Instant Oil Change?
Yes, the Shell gas station is nearby, which can be convenient for customers looking to refuel their vehicles before or after maintenance.
What car wash services are near Valvoline Instant Oil Change?
Mister Express Lube and Mister Car Wash are nearby options for car wash and auto detailing services, useful for customers wanting to clean their vehicle after maintenance.
Are there nearby dining options to visit before or after car service?
Yes, customers can visit nearby restaurants such as Whataburger, Mia's Table, Casa Imperial, or Torchy's Tacos Memorial City for a meal before or after their vehicle service.
How can customers find more information or contact Valvoline Instant Oil Change?
Customers can visit their website at https://store.vioc.com/tx/houston/1030-gessner-road or call the main phone number at +1 713-461-5150 for more details.