Business Details
About
Car Rental AgencyVan RentalSixt
When you need a car rental at Houston Airport, look no further than SIXT. Find our counter in the Rental Car Center by taking the shuttle from outside the baggage claim area of the airport terminals. Choose your IAH car rental from our diverse range of vehicles including compact cars, pickup trucks, minivans and SUVs. We also offer a range of luxury sedans and SUVs from top names like BMW. Use our flexible rental periods to book a car for exactly how long you need, whether it's a weekend rental or long-term rental.
Details
- Wheelchair accessible entranceAvailable
Location
SIXT Rent a Car Houston Airport
17330 Palmetto Pines, Houston, TX
77032-6520, United States
Hours
Reviews
4.1
2,584 reviews
5 stars
1,907
4 stars
96
3 stars
53
2 stars
58
1 star
470
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, particularly highlighting individuals like Emmanuel and Luis for their helpfulness and professionalism.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including customers receiving different cars than what they reserved or being told no vehicles were available despite prior bookings.
Rental Process
The rental process was generally described as quick and efficient, with many customers appreciating the ease of check-in and return.
Damage Claims
There were multiple complaints regarding post-rental damage claims, with customers feeling unfairly charged for pre-existing damages.
Overall Experience
While many customers had positive experiences, there were notable frustrations regarding inconsistencies in service and vehicle condition.
- LRLiving The Life Of Re3 days ago5.0I absolutely adore renting from this location, but what truly sets it apart is working with Miss.DD. She consistently goes above and beyond to ensure my utmost satisfaction. Her exceptional customer service and willingness to assist me in any way possible make her an invaluable asset. I have a few more rentals coming up at this specific location and I will definitely be stopping by Miss.DD’s desk for assistance again.
- DHDorian Hernandez4 days ago1.0If I could give less than zero A negative qualification I would, landed in Houston went up to their counter. I paid for a luxury car. They tried to give me a Nissan, did not accept a deal. After what I had paid for the two days I was having the car for in Houston, the guy said he refused to give me service and took my money. This company is very dishonest. this was between the 19th and 21 December horrible and worst experience ever they just took my money😆
- DTDidem TelliJan 11, 20261.0I decided to rent a car from here because it offered the cheapest options online. The cheapest model (I requested a Nissan, but they gave me a Corolla) should normally cost $300 for four days. They told me I needed full insurance because I don't live in the US. I had previously specified that I wanted a full tank of gas. When I returned the car, the tank was only a quarter full, and they charged me $120 for the gas. Also, despite only passing through toll booths 2-3 times, I received a $36 bill today. They expected me to pay $536 for the cheapest three-day+5 hour car rental. In addition to all of these, 15 days later returning to my country, I received an e-mail saying that I had to pay $36.66 for a toll booth cost $4.68. I am attaching the receits in case you'd like to review them.
- ADAmy DarukhanavalaJan 7, 20261.0Be very careful!! SIXT is a scam company- they will charge you for false “damages” up into the thousands of dollars that do not exist. When you “dispute” and contact them they ignore you. I returned a perfectly unscratched RAV 4 to the rental at IAH and was sent a $2000 bill with pictures… that showed no scratches! Do not just take my word for it- see the recent 11 million dollar class action lawsuit settlement for false damage claims. Or the thousands of posts indicating that this is standing operating procedure for this company. SIXT is a fraudulent company and they should be ashamed of their behavior. I have taken this to local and national papers in hopes of getting the word out to people before they get scammed out of thousands. It’s not even about the money anymore.
- RRRandy RobbinsJan 5, 20261.0I wish I could rate them negative or at least zero. This location is an absolute scam. They will try to rent you a car with damage and then charge you for the damage as well and the previous and probably future customers as well. It’s clearly a company priority. If you search national reviews for this company you will see how dishonest they are and how many customers report scam damage claims. Absolutely avoid this company at all cost. Pay more for your rental to avoid this sham company. They will try to put a bogus damage claim against you if they can figure out a way to do so.
Frequently Asked Questions About SIXT Rent a Car Houston Airport
Where is SIXT Rent a Car Houston Airport located?
It is located at 17330 Palmetto Pines, Houston, TX 77032-6520, USA.
What are the operating hours of SIXT Rent a Car Houston Airport?
SIXT Rent a Car Houston Airport is open daily from 5:00 AM to 11:59 PM.
How can I contact SIXT Rent a Car Houston Airport?
You can contact them by phone at +1 888-749-8227 or email at service@sixt.com.
What types of vehicles are available for rent at SIXT Houston Airport?
They offer a diverse range including compact cars, pickup trucks, minivans, SUVs, luxury sedans, convertibles, and sports cars.
Does SIXT Rent a Car Houston Airport provide luxury car rentals?
Yes, they offer luxury sedans and SUVs from top brands like BMW.
What payment options does SIXT Rent a Car Houston Airport accept?
They accept American Express, Diners Club, Discover, Mastercard, and Visa credit cards.
Is there a shuttle service to the SIXT rental counter at Houston Airport?
Yes, you can take a shuttle from outside the baggage claim area of the airport terminals to the Rental Car Center where SIXT is located.
Are there other car rental agencies near SIXT Rent a Car Houston Airport?
Yes, nearby car rental agencies include National Car Rental, Enterprise Rent-A-Car, Avis Rent A Car, Firefly Car Rental, Dollar Car Rental, Thrifty Car Rental, Advantage Rent A Car, Alamo Rent A Car, Payless Car Rental, Hertz, and Budget Car Rental.
What can customers do if they want to eat near SIXT Rent a Car Houston Airport?
There is a Panda Express fast food restaurant nearby where customers can grab a quick meal before or after their car rental.
How can nearby points of interest help customers navigating to SIXT Rent a Car Houston Airport?
Customers can use landmarks like the Cell Phone Lot on John F. Kennedy Boulevard or the IAH Airport Area as reference points when traveling to SIXT's location, which helps in easier navigation and planning their visit.