SIXT Rent a Car Houston Airport

Reviews

• AA

  Alex Ampiaw

  2 days ago
  5.0
  Great experience overall. Phenomenal staff that went the extra mile to make you feel satified. Never heard of Sixt before this time, but now I guess they will be my go to rental company from here on. The BMW X5 I rented also added to my excitement and satisfaction. A great car to ride. I was determined to stick with my tried and true Lexus brand, but now I will do a lot more shopping before I buy my next car.
• LL

  Leslie Luna

  5 days ago
  5.0
  I have a Sixt Business account and even in our personal travel we use Sixt. I have never had a bad experience. And if my experience is not up to the normal customer service standards set by the Sixt staff they always make it even better than expected. I had to wait a couple minutes for my car and Isabella took the time to keep me updated and personally check on the status of my car. I always stick with Sixt but Houston has set a whole new standard!
• TB

  Tom Balvin

  Mar 3, 2026
  5.0
  At first, the car we received had a few minor damages and low air pressure in the left rear tire. After pointing this out, the staff immediately reacted in a very professional way and offered us a free upgrade to a newer, very well-maintained vehicle. The whole process was quick, smooth, and completely hassle-free. The employees were extremely friendly, helpful, and made sure we were satisfied before leaving. Overall, a great customer service experience and a rental company I would definitely recommend
• A

  الملك حسين

  Feb 26, 2026
  1.0
  Absolute horrific experience at this location. I had a rental booked PREPAID for a rental. I arrive to pick up the vehicle and I'm told that I can't rent there because I don't have a return or departing flight. I spoke with Sixt customer service before booking this vehicle and was NEVER told this was a policy. The general manager gave me some ridiculous excuse about the cars being booked for the rodeo, but since my car was already booked and prepaid for there shouldn't have been an issue. The general manager also told me that he could override the flight restriction, but then claimed that he couldn't because of the low inventory, but my car was prepaid for. SIXT just lost a good customer.
• AU

  Adriana Urias

  Feb 23, 2026
  5.0
  I am writing to share my exceptional experience with one of your representatives, Emmanuel B from., at your Houston IAH location. I want to make sure he receives a five-star commendation for his skills and amazing customer service. It is hard to find such high-quality service these days. As soon as we walked in, Emmanuel immediately got up and offered his assistance; normally, reps wait until customers approach them, but he was proactive and very kind. We were tired and overwhelmed from our travels, but speaking with him made us forget the mistakes we made while booking our last-minute rental. While my overall experience with Sixt has been great, I have never received such incredible help from another human being. I truly hope Emmanuel gets to see this feedback and is formally acknowledged by the company for his hard work.

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