Business Details
About
Auto Body ShopAuto Body RepairAuto Repair Shop
Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations
Location
Sewell Collision Center of North Houston
111 Stage Runn Dr, Houston, TX
77090, United States
Hours
Reviews
4.5
277 reviews
5 stars
216
4 stars
32
3 stars
8
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service, highlighting staff members like William, Javier, and Robert for their attentiveness and willingness to go above and beyond.
Communication
Customers appreciated the consistent and clear communication throughout the repair process, with many noting that they were kept informed at every stage.
Quality of Repairs
Overall, customers were satisfied with the quality of repairs, stating that their vehicles looked brand new after service.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding communication issues between departments and dissatisfaction with certain staff interactions.
Facility and Amenities
The facility received positive remarks for being clean and accommodating, with amenities like refreshments and an on-site rental car service enhancing the customer experience.
- CLCarlos LopezOct 6, 20255.0We had a communication issue at the beginning, but in the end Javier was able to resolve everything and deliver excellent service. He made sure the situation was handled professionally and that the car was returned in great condition. Really appreciate his effort and attention to detail!
- MNMario NunezOct 1, 20255.0Took my vehicle in for a quick fix, Javier Medina took excellent care of me and fixed my issue on the spot, yes, it was something minor, but they took care of it quickly and I didn't have to leave my car in for days. They would've probably charged a fortune anywhere else, not at Sewell Collision.
- KBKayla BrooksSep 22, 20255.0This place has excellent customer service! Alan helped me get my car fixed and he was great! He definitely went the extra mile. I was updated about my car every step of the way and when I picked my car up, it looked like I just got it fresh off the lot again. I’m so glad I decided to bring my car here. I am very pleased and satisfied. Thank you so much!
- AAAshleySep 10, 20255.0This was the best repair place hands down for my car repair. Javier was my assigned rep during the process and his customer service was excellent. He was thorough with updating me on each stage of my car getting repaired. Customer service was superb and they really had great refreshments and cookies during my visit!
- SLSausan LawalAug 28, 20255.0I just had a consult with Fidel about a small dent that occurred in the parking garage of my work. He was kind and understanding. He answered all of my questions. I really appreciated the encounter. I’ve always loved Sewell and have been part of the family since 2019 but honestly, my experiences just keep getting better and better. Thank you again Fidel. I will certainly be coming back to you for my future mishaps.
Frequently Asked Questions About Sewell Collision Center of North Houston
What are the operating hours of Sewell Collision Center of North Houston?
The center is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Sewell Collision Center of North Houston located?
It is located at 111 Stage Runn Dr, Houston, TX 77090, United States.
What services does Sewell Collision Center of North Houston provide?
They offer authorized repairs for most vehicle makes and models, complimentary loan cars, complimentary car washes, and technology consultations.
Is Sewell Collision Center of North Houston affiliated with any car brands or dealers nearby?
Yes, it is related to nearby Sewell INFINITI of North Houston, Sewell Maserati of Houston, and Northside Lexus, among others, which are nearby car dealers.
Can I get a loan car while my vehicle is being repaired at Sewell Collision Center?
Yes, Sewell Collision Center offers complimentary loan cars during your vehicle repair.
Are there any hotels near Sewell Collision Center of North Houston for customers traveling from out of town?
Yes, nearby hotels include Rodeway Inn & Suites Houston - I-45 North Near Spring, Hampton by Hilton, Hampton Inn and Suites Houston Cypress Station, and Hilton Garden Inn Houston Cypress Station.
How can nearby gas stations assist visitors to Sewell Collision Center?
The nearby Shell gas station provides convenient fuel and oil change services for customers visiting the center.
Does Sewell Collision Center of North Houston have a presence on social media?
Yes, you can find them on Facebook at https://www.facebook.com/239865109936930, Instagram as @drivesewell, and Twitter as @drivesewell.
What is the contact phone number for Sewell Collision Center of North Houston?
The main phone number is +1 281-569-3250.
Are there any attractions or landmarks near Sewell Collision Center for customers to visit?
Yes, customers might visit Hollow Tree Park and South Padre Island, which are notable nearby places.