Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations
Marie Ann lacks customer service ethics, Responsiveness is poor. Mr. Fuentes at the front desk. This is not a Popeyes drive-through. You should carry yourself as a Sewell employee trough every aspect and interaction with the customers, perhaps you should read Mr. Sewells’s book again? The customer service that I received this time was poor both from the service advisor who lacked communication attention to detail and service experience and the young lad, Mr. Fuentes. When people start getting comfortable at work, they develop the habit of not caring for the customer. This was a perfect example of it. At Sewell service manager, ensure your employers are getting a refreshment on customer service ethics.
JV
Jimmy Veal
Oct 18, 2025
5.0
This service department is no 1 for a reason
SA
sergey avanesyan
Oct 1, 2025
5.0
Huge thanks to Anthony for helping me jump-start my car today! He was super friendly, and got my car running in no time. It really saved my day. I appreciate the kindness and quick help — truly above and beyond!
Frequently Asked Questions About Sewell Cadillac Collision Center of Houston
What are the business hours for Sewell Cadillac Collision Center of Houston?
The center is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Sewell Cadillac Collision Center of Houston located?
It is located at 12221 Katy Freeway, Houston, TX 77079, USA.
What types of vehicle repairs does Sewell Cadillac Collision Center of Houston handle?
The center is authorized to repair most vehicle makes and models, focusing on building long-term customer relationships rather than just selling vehicles.
Does Sewell Cadillac Collision Center of Houston offer any complimentary customer services?
Yes, they offer complimentary loan cars, car washes, and technology consultations to their customers.
How can I contact Sewell Cadillac Collision Center of Houston?
You can reach them by phone at +1 281-496-8700 or visit their website at https://www.sewellcollision.com/cadillac-collision-repair-center-houston.
Is Sewell Cadillac Collision Center of Houston connected to any nearby car dealerships?
Yes, it is located near Sewell Cadillac of Houston, which also offers automotive repair and dealership services.
Are there dining options near Sewell Cadillac Collision Center of Houston?
Yes, nearby dining options include Texas Land & Cattle (Katy), Pappy's Cafe, Chili's Grill & Bar, Hibachi Grill and Buffet, and Jimmy John's.
What accommodations are available near Sewell Cadillac Collision Center of Houston?
Nearby hotels include Hilton Garden Inn Houston Energy Corridor, Holiday Inn Express & Suites HOU I-10 West Energy Corridor, and Comfort Inn & Suites Houston I-10 West Energy Corridor.
Are there places nearby where I can get printing and mailing services?
Yes, FedEx Office Print & Ship Center and RushMyPassport in FedEx Office are nearby for printing, shipping, and passport services.
What automotive services are available nearby Sewell Cadillac Collision Center of Houston besides collision repair?
Nearby automotive services include Jeep dealer, 24 Hour Tire Shop for tire repairs, and Sewell Cadillac of Houston for dealership services.