Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks.
Frequently Asked Questions About Rivian Service Center
What services does the Rivian Service Center in Houston provide?
The Rivian Service Center in Houston provides appointment-only service and maintenance for Rivian electric vehicles, including repairs guided by service advisors.
How can I schedule a service appointment at the Rivian Service Center?
You can schedule a service appointment by booking through the Rivian app or visiting the online booking link at https://rivian.com/demo-drive/book.
What are the operational hours of the Rivian Service Center in Houston?
The service center is open Tuesday through Saturday from 11:00 AM to 7:00 PM and closed on Sundays and Mondays.
Does the Rivian Service Center have accessible facilities?
Yes, the center offers wheelchair-accessible seating and restrooms, including unisex and wheelchair-accessible restrooms.
Is there a waiting area at the Rivian Service Center?
Yes, the service center has a waiting room equipped with Wi-Fi, water, and snacks for customer comfort during service.
Where is the Rivian Service Center located in Houston?
It is located at 20221 Carriage Point Dr, Houston, TX 77073-1714, USA.
How can I contact the Rivian Service Center for support?
You can call their 24/7 service support team at +1 (888) 748-4261 for assistance.
Are there any educational institutions near the Rivian Service Center?
Yes, nearby schools include Parker Elementary School, Chester W. Nimitz Senior High School, and Aldine Young Women's Leadership Academy at Parker, which may be of interest to families visiting the area.
What automotive-related places are near the Rivian Service Center?
Nearby automotive locations include the Rivian Service + Demo Center and Gulf States Toyota Vehicle Processing Center, which could be convenient for customers interested in automotive services or exploring Rivian vehicles.
Are there convenient transportation options near the Rivian Service Center?
Yes, Union Pacific Westfield is a nearby train station offering railroad freight services, which might assist customers in planning their visit or logistics in the area.