Business Details
About
Tire Shop
Location
Hours
Reviews
4.0
242 reviews
5 stars
167
4 stars
10
3 stars
8
2 stars
7
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; some customers praised the staff for being helpful and friendly, while others reported rude and unprofessional behavior.
Professionalism
Many reviews highlighted a lack of professionalism, with instances of poor communication and unorganized service.
Service Quality
Customers experienced issues with tire installation and balancing, leading to dissatisfaction with the quality of service.
Transparency
Several customers noted a lack of transparency regarding pricing and service processes, leading to frustration.
Positive Experiences
Despite negative feedback, some customers reported excellent experiences, particularly with specific staff members who went above and beyond.
- SJSara JeanSep 25, 20251.0This place is very unprofessional they have no clue how to talk to customers RUN, I walked in there and some men were yelling at a customer, I was looking to get new services and I kept walking pass the door. 😳 never seen something like that before
- MLMichelle LopezAug 19, 20251.0I filled out application on line got phone call saying I was pre approved to come fill out paper work it would take no more then 20 minutes I get there they told me it's a all day process they liars thats not always good for buisness the funny part there was a gentlemen they took his money and got mad at him because this wasn't explained horrible cs thats facts and disrespectful they are no my buisness will go some where else
- KHKelton HughesAug 19, 20251.0Definitely not a good place to do business they don’t tell you all the information before you get there. You fill out a application online just to have to fill out another one when you arrive.
- VHVictoria HullAug 14, 20251.0My girlfriend went in to get new tires and rims. She doesn’t know anything about cars. The guys took full advantage of the situation and made her think it was a great deal and it was a rip off. We wanted to return the product and they came to get it. They threw the lug nuts EVERYWHERE. They could have made sure they were in a nice pile instead we had to play I spy to find them. It was very unprofessional and petty.
- EEEddie EscobedoAug 4, 20251.0Tell me how my car was reported stolen and then taken to this location and got "work" done on it. I was in the hospital, but somehow the "receipt" has my name and signature on it. That's crazy to me how they just did that. I call to ask them why they worked on a car without the owners authorization and Eddies response was "we don't ask anyone if it's their car. We don't care about that" he can lie about this all he wants. I recorded the conversation for proof. All the documents they require to get wheels and they "don't care who's car it is?" How does that make sense. He didn't care at all and certainly didn't care to fix the situation. So I guess stolen cars get worked on at this location with no regard. Sounds really sketchy.
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the payment program at RAW Wheels & Tires work?
RAW Wheels & Tires offers a Buy-It-Today option, a 9-Months (41 Weeks) Early Purchase Option allowing up to 9 months to pay off wheels and tires at cash price, and a Rent-To-Own option up to 82 weeks with a 50% remaining balance discount if paid early after 9 months.
What factors determine the cost of wheels and tires at RAW Wheels & Tires?
The price depends on size and finish. RAW Wheels & Tires offers competitive cash prices and flexible payment options like 9-Months Early Purchase and Rent-To-Own with weekly low payments.
Can I purchase or rent to own only wheels or only tires?
Yes, you can choose to either purchase or Rent-To-Own only tires or wheels according to your needs. The company offers both options flexibly for individual or multiple units.
What documentation is required to rent wheels and tires at RAW Wheels & Tires?
To rent wheels and tires, you need to provide proof of employment (paycheck stub), vehicle insurance, vehicle registration, driver's license, proof of address (utility bill), and 5 references.
How does the referral program at RAW Wheels & Tires work?
You can earn $50 toward your account for every friend you refer who becomes a customer and opens a new rent-to-own agreement. There is no limit on referrals, and you must be an active customer in good standing.
What are the operating hours of RAW Wheels & Tires in Houston, TX?
RAW Wheels & Tires is open Monday through Friday from 10:30 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and is closed on Sundays.
Where is RAW Wheels & Tires located in Houston?
The store is located at 16 FM 1960 West, Houston, TX 77090, United States.
Are there any nearby automotive services around RAW Wheels & Tires?
Yes, nearby automotive-related businesses include Rent A Tire, offering tire dealer and repair services, and Laser Overhead Doors for garage door services, which can be convenient for comprehensive vehicle care.
What local dining options can customers visit near RAW Wheels & Tires?
Customers can enjoy meals at nearby restaurants such as Chicago Bar & Grill and Cilantro Cocina Mexican Restaurant before or after their visit to RAW Wheels & Tires.
What nearby services might be useful for customers visiting RAW Wheels & Tires?
Nearby services include Boost Mobile for telecommunications needs, Minnie Prestige Salon for beauty services, and Homeowners Insurance Houston for insurance inquiries, providing a range of convenient options for customers.