Business Details
About
Tire ShopRAW Wheels & Tires
Location
Hours
Reviews
4.0
242 reviews
5 stars
166
4 stars
10
3 stars
8
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising excellent service from specific employees like Cas and Bryan, while others report rude and unprofessional behavior from staff.
Communication Issues
Many customers expressed frustration over poor communication regarding pricing, financing, and service expectations.
Professionalism
Several reviews highlighted unprofessional behavior, including yelling at customers and mishandling of products, leading to a lack of trust.
Service Quality
Customers reported inconsistent service quality, with some experiencing long wait times and unresolved issues with their tires and rims.
Positive Experiences
Despite negative feedback, there are numerous positive reviews praising the helpfulness and friendliness of certain staff members, particularly in urgent situations.
- SCshane carstensenDec 4, 20251.0If I could give 0 i would was talking with them for a while about the wheels and tires that I wanted and was told $20 would get me started for the financing option when I came to the store they said that it would be 2 to 300....waist of time to get you in the door.
- SJSara JeanSep 25, 20251.0This place is very unprofessional they have no clue how to talk to customers RUN, I walked in there and some men were yelling at a customer, I was looking to get new services and I kept walking pass the door. 😳 never seen something like that before
- MLMichelle LopezAug 19, 20251.0I filled out application on line got phone call saying I was pre approved to come fill out paper work it would take no more then 20 minutes I get there they told me it's a all day process they liars thats not always good for buisness the funny part there was a gentlemen they took his money and got mad at him because this wasn't explained horrible cs thats facts and disrespectful they are no my buisness will go some where else
- KHKelton HughesAug 19, 20251.0Definitely not a good place to do business they don’t tell you all the information before you get there. You fill out a application online just to have to fill out another one when you arrive.
- VHVictoria HullAug 14, 20251.0My girlfriend went in to get new tires and rims. She doesn’t know anything about cars. The guys took full advantage of the situation and made her think it was a great deal and it was a rip off. We wanted to return the product and they came to get it. They threw the lug nuts EVERYWHERE. They could have made sure they were in a nice pile instead we had to play I spy to find them. It was very unprofessional and petty.
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the payment program at RAW Wheels & Tires work?
RAW Wheels & Tires offers a Buy-It-Today option, a 9-Months (41 Weeks) Early Purchase Option allowing up to 9 months to pay off wheels and tires at cash price, and a Rent-To-Own option up to 82 weeks with a 50% remaining balance discount if paid early after 9 months.
What factors determine the cost of wheels and tires at RAW Wheels & Tires?
The price depends on size and finish. RAW Wheels & Tires offers competitive cash prices and flexible payment options like 9-Months Early Purchase and Rent-To-Own with weekly low payments.
Can I purchase or rent to own only wheels or only tires?
Yes, you can choose to either purchase or Rent-To-Own only tires or wheels according to your needs. The company offers both options flexibly for individual or multiple units.
What documentation is required to rent wheels and tires at RAW Wheels & Tires?
To rent wheels and tires, you need to provide proof of employment (paycheck stub), vehicle insurance, vehicle registration, driver's license, proof of address (utility bill), and 5 references.
How does the referral program at RAW Wheels & Tires work?
You can earn $50 toward your account for every friend you refer who becomes a customer and opens a new rent-to-own agreement. There is no limit on referrals, and you must be an active customer in good standing.
What are the operating hours of RAW Wheels & Tires in Houston, TX?
RAW Wheels & Tires is open Monday through Friday from 10:30 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and is closed on Sundays.
Where is RAW Wheels & Tires located in Houston?
The store is located at 16 FM 1960 West, Houston, TX 77090, United States.
Are there any nearby automotive services around RAW Wheels & Tires?
Yes, nearby automotive-related businesses include Rent A Tire, offering tire dealer and repair services, and Laser Overhead Doors for garage door services, which can be convenient for comprehensive vehicle care.
What local dining options can customers visit near RAW Wheels & Tires?
Customers can enjoy meals at nearby restaurants such as Chicago Bar & Grill and Cilantro Cocina Mexican Restaurant before or after their visit to RAW Wheels & Tires.
What nearby services might be useful for customers visiting RAW Wheels & Tires?
Nearby services include Boost Mobile for telecommunications needs, Minnie Prestige Salon for beauty services, and Homeowners Insurance Houston for insurance inquiries, providing a range of convenient options for customers.