Business Details
About
Auto Repair Shop
Poutous 1960 Auto Repair provides auto repair and auto maintenance services to the Houston, TX area.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
310 reviews
5 stars
274
4 stars
13
3 stars
9
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff.
Trustworthiness
Many reviews highlighted the shop's honesty and reliability, with customers feeling confident in the recommendations and services offered.
Quality of Work
The quality of repairs and maintenance was frequently commended, with several customers noting that their vehicles ran better after service.
Communication
Customers appreciated the clear communication throughout the repair process, including updates and explanations of needed services.
Long-term Loyalty
Numerous customers mentioned being long-time patrons, indicating a strong reputation and consistent satisfaction over the years.
- RRrsamp755 days ago5.0Casey Honeycutt, Poutous 1960 Auto Repair, is top notch. I have been taking my vehicles to Casey for over 15 years. He is always professional, knowledgeable and an all around wonderful person and service manager. There isn't anyone better to take care of your vehicle!!
- CWC WNov 12, 20255.0The best customer service with excellent results everytime! Provided internal pictures of the transmission during the maintenance process.
- CHCarl HughesNov 5, 20255.0Good guys. Kept me informed throughout entire repair job. I’ll be back.
- RWRyan WoodOct 30, 20255.0Great shop that’s been at that location for a long time. I feel very comfortable that I will always get great prompt service, workmanship, and that Poutous will stands behind their work.
- BBBrian ButlerOct 10, 20255.0Poutous Auto Repair, I highly recommend this Auto Repair Shop! They have professional and knowledgeable staff and technicians, as well as time spent from the time you arrive, management makes sure all customers are aware of the multiple options available for each customer 100% explaining exactly what the diagnostics are for the problem in each repair performed! Very Respectful to each customer as well as keeping their word whether it takes one day, or two, the management team will always provide the fastest solution as well as talking with the customers through the process and make sure each customer understands and is aware of what the shop is doing after starting the repair process to determine each customer is 100% satisfied with their service, and guarantee’s the work performed from start to finish! In my opinion, Poutous Auto Repair is the best Auto body shop in the Northwest Houston area! The customer relations is top notch and they always get the repair process completed in the first time you drop your vehicle off! Definitely worth the wait in order to repair each vehicle with the highest quality of service from start to finish! Thank you to the management team, much appreciated for the honesty and professionalism for the experience and dedication to making sure the customer is 100% satisfied with the service performed!
Frequently Asked Questions About Poutous 1960 Auto Repair
Do I need an appointment for repairs or maintenance?
While appointments are available, we also welcome walk-in customers for repairs and maintenance services.
How often do I really need to have my oil changed?
We advise changing your oil every 3 months or 3,000 miles at minimum, or every 5 months or 5,000 miles at maximum.
Do you take extended warranties?
Yes, we accept and honor extended warranties for our services.
Do you offer any financing?
We provide financing options through Synchrony for our customers' convenience.
Can you rebuild my transmission?
Our skilled technicians are capable of rebuilding transmissions.
Do you do any body work?
We do not specialize in collision repair or body work at our facility.
Can you work on diesel?
Our shop is fully equipped to service and repair diesel engines.
Do you provide state emission tests?
We offer state emission tests without the need for an appointment.
Do you have a waiting room?
We provide a comfortable waiting area with complimentary wi-fi and refreshments for our customers.
Do I need to make an appointment at Poutous 1960 Auto Repair for repairs or maintenance?
Appointments are available, but walk-in customers are also welcome for repairs and maintenance services.
How often should I get an oil change at Poutous 1960 Auto Repair?
We recommend changing your oil every 3 months or 3,000 miles at minimum, or every 5 months or 5,000 miles at maximum.
Does Poutous 1960 Auto Repair accept extended warranties?
Yes, the shop accepts and honors extended warranties for all their services.
Are financing options available at Poutous 1960 Auto Repair?
Financing options are provided through Synchrony for customers' convenience.
Can Poutous 1960 Auto Repair rebuild my vehicle's transmission?
Their skilled technicians are capable of rebuilding transmissions.
Is bodywork or collision repair offered at Poutous 1960 Auto Repair?
No, the shop does not specialize in collision repair or body work.
Does Poutous 1960 Auto Repair service diesel engines?
Yes, the shop is fully equipped to service and repair diesel engines.
Are state emission tests available at Poutous 1960 Auto Repair?
State emission tests are offered without the need for an appointment.
Does Poutous 1960 Auto Repair have a waiting room for customers?
Yes, they provide a comfortable waiting area with complimentary Wi-Fi and refreshments.
What are the business hours for Poutous 1960 Auto Repair?
The shop is open Monday through Friday from 7:00 AM to 6:00 PM and closed on weekends and major holidays.
What popular nearby places can I visit before or after my visit to Poutous 1960 Auto Repair?
Nearby you can visit the Cornerstone Orthodox Presbyterian Church, enjoy shopping at Burlington, or grab a meal at Jack in the Box several locations close by.
Are there other automotive services near Poutous 1960 Auto Repair?
Yes, nearby automotive service providers include Poutous Auto Repair Inc, Garage Arte, Roadrunner Body Shop, Houston Brake Warehouse, and James Auto Care Express.
How can nearby transit or amenities assist me when visiting Poutous 1960 Auto Repair?
Convenience stores like 7-Eleven and gas stations such as RaceWay nearby can offer refreshments and fuel while you wait or before your auto service appointment.