Pilot Travel Center

3.5
1678 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Houston, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
4440 N McCarty St, Houston, TX
77013, United States

Hours

Reviews

3.5
1,678 reviews
5 stars
651
4 stars
350
3 stars
246
2 stars
109
1 star
322

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some staff provided excellent service, while others were reported as rude and unhelpful.

Cleanliness

Facilities, especially restrooms and showers, were frequently described as dirty and poorly maintained.

Safety Concerns

Numerous reports of theft and safety issues in the parking lot, with customers feeling unsafe.

Parking Issues

Limited parking availability and poor management of parking spaces led to frustration among truck drivers.

Management Problems

Poor management practices were highlighted, including inadequate staffing and lack of responsiveness to customer complaints.
  • CL
    Carlos Eduardo García Linares
    Oct 24, 2025
    5.0
    There's a girl in this store, her name is Yuberkis if I remember correctly. I give her 5 stars for her service. Her attention was exceptional. This girl should be the store manager.
  • EE
    Edit
    Oct 24, 2025
    1.0
    The security guard demands your parking fee, which is $19.49, and at night they steal your tarps. Where is the security guard when this happens?
  • UF
    Una Floridana
    Oct 22, 2025
    1.0
    BE CAREFUL WITH THE FOOD OF THIS GUY!!! Everything seems bathed in flammable liquid, the skin as hard as leather and the chicken is raw. 🤢 En serio, este tipo parece que remoja el pollo en líquido inflamable y si los camioneros se ponen enfermos, como ya están lejos del lugar no le pueden reclamar. Si le compran, verán que digo la verdad. Yo probé y lo tuve que tirar todo.
  • CV
    C V
    Oct 21, 2025
    3.0
    BEWARE!!! (Thief Nearby,Waiting ) The Pilot Travel Center is okay it’s small but convenient for a quick stop or passing through. The staff is decent and the location serves its purpose. However, if you plan to stay overnight, be cautious. The area has a reputation for theft, so make sure to lock up and secure all your belongings. Overall, it’s fine for a short visit, but not the best spot for an overnight stay.
  • IG
    I_am_That Guy
    Oct 4, 2025
    1.0
    Do not come here. They will try to extort money for paid parking (for spots that are not labeled paid parking)and call the cops on you

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.