Penske Truck Rental

Reviews

• SM

  Sakka Markus

  Oct 29, 2025
  1.0
  Sakka Usa
• RD

  Richard Du

  Sep 19, 2025
  5.0
  I bring my truck often to get serviced, and often times the truck is never finished on time. It's thanks to Elmer Turcios that I'm even kept in the loop for anything that needs to be done on my truck and he tries to get everything finished so i can get my truck back asap. He goes above and beyond to make sure we're informed and taken care of even if he's not at work.
• LC

  Lester Iran Segura Carrazana

  Sep 16, 2025
  5.0
  I always enjoy my time at Penske Truck Rental. When my truck is being serviced, Vanessa at the rental department is always eager to help. She truly makes the rental process delightful.
• PT

  Phung Tran

  Aug 26, 2025
  5.0
  I just want to say thank you much to Elmer Turcios. An awesome and helpful person. I Came to the facility with suspicion and concern about the truck and within mins he just jump right in and looked into my concerns. Then promptly diagnose the issue and got right into fixing it. I haven’t seen such fast and great service.
• CA

  C Akonful

  Jul 22, 2025
  1.0
  First off, it would honestly be better to rent from another like U-Haul Services or another trucking service Penske is pretty much very sneaky and underhanded with how they do their charges and service fees even if you drop the truck off 30 minutes outside of the time they charge you a whole extra day plus if you rent the Insurance which is the basic service which is $80. They add that on top and then you have $150 deposit so it’s like what good is your AAA discount and then they’re not ready to honestly help a customer out at this point in time when the truck wasn’t even used for even the whole day it was dropped off 30 After the due time in which I called customer service, who said the location was closed as I was headed there to drop the truck off in the first place, so I ended up having to put the key in the lock box and get a ride to the airport to catch a flight out of state which I don’t even live in the state I was helping someone move. When I asked to speak to corporate through customer service, then someone to argue with me in regard to my concern and my complaint. We’ll never rent from this company again even if AAA puts them on the service and maybe you should let Better Business Bureau know of the issue so that they can actually look into why your business has two different service times and yeah your customer service says that a place is closed and then you go to the door and it says it’s open but it’s closed.

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