Business Details
About
Truck Rental AgencyVan Rental AgencyMoving Supply Store
Penske Truck Rental provides local moving truck rentals in Houston, TX. Locations available across North America, featuring a wide range of vehicles and moving supplies.
You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that's ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies.
Visit us in Houston, TX today for all your truck rental and moving supply needs.
Location
Hours
Reviews
4.0
223 reviews
5 stars
119
4 stars
43
3 stars
25
2 stars
10
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved trucks and unexpected charges, leading to customer frustration.
Pricing Concerns
Customers frequently expressed dissatisfaction with pricing, citing unexpected fees and higher costs compared to competitors.
Vehicle Condition
There were mixed reviews regarding the condition of the trucks, with some customers reporting issues such as cleanliness and mechanical problems.
Overall Experience
While some customers had positive experiences, others reported significant delays and poor communication, indicating inconsistency in service quality.
- BABrookelyn AvilaNov 15, 20255.0Jezelle and Yazmin were incredibly professional and helpful with me, even when I was super frustrated. They handled my frustration and rudeness today with so much grace and compassion. Thank you for helping me ladies! 10 stars 🙏🏻
- MCMR. CSep 12, 20255.0I've been picking up rental trucks for my company AMI(AMORY MODULAR INSTALLARION), and I must say the service is phenomenal!!! Jose Gomez and his entire team are awesome. Mr. Jose is always ready to go bright and early always has an amazing attitude always has a smile and is always very polite. I like that the team always greets me as soon as I walk in and they are always polite and very helpful ALL THE TIME. This location on Hempstead Rd is the best all the way around. The service team and the mechanics are very great and professional. I highly recommend this location for their great service all the way around. Corporate should be very very proud of this team because that's what they really are A TEAM...that love to work together as 1 and believe in the importance of safety!!!
- ADantonio delgadoSep 5, 20255.0Great service and rates
- DJDeric JeanJun 27, 20253.0Slow careless crew with very lack to detail. Not the kind of place I would run to in an emergency
- TATavan AndersonJun 27, 20254.0It was decent no complaints
Frequently Asked Questions About Penske Truck Rental
What types of vehicles can I rent at Penske Truck Rental in Houston, TX?
Penske Truck Rental offers a wide range of trucks and vans suitable for local moving and transportation needs.
Where is Penske Truck Rental located in Houston?
Penske Truck Rental is located at 11608 Hempstead Hwy, Houston, TX 77092.
What are the business hours for Penske Truck Rental in Houston?
The rental location is open Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 7:00 AM to 12:00 PM, and Sunday from 8:00 AM to 12:00 PM.
How can I contact Penske Truck Rental in Houston?
You can reach Penske Truck Rental by phone at +1 713-682-0555.
Does Penske Truck Rental provide any roadside assistance?
Yes, Penske offers 24/7 roadside assistance for all rental vehicles to ensure a smooth rental experience.
Can I purchase moving supplies at the Penske Truck Rental location in Houston?
Yes, the Houston location also sells a variety of moving supplies to assist with your move.
How can nearby Jack in the Box restaurants benefit me when visiting Penske Truck Rental?
You can grab a quick meal or snack at the nearby Jack in the Box restaurants before or after your rental pickup or drop-off.
Are there any appliance stores near Penske Truck Rental in Houston?
Yes, nearby stores like Appliance Outlet Texas and Appliance Outlet Hempstead offer appliances and home improvement products that may complement your moving needs.
What other moving or home improvement services are available near Penske Truck Rental?
Nearby you can find services such as El Tigre Carpet and Pad, Tex-Wood Hardwood Distributors, and Joe Garofalo Roofing for home improvement, as well as A-1 Affordable Movers for moving and storage services.
Where can I find professional help or resources related to government services near Penske Truck Rental?
The Harris County Archives and Harris County Election Service are nearby and can be useful for government documents or election-related needs during your visit.