NTB-National Tire & Battery

4.3
632 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Houston today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

NTB-National Tire & Battery
7474 S Sam Houston Pkwy W, Houston, TX
77085, United States

Hours

Reviews

4.3
632 reviews
5 stars
488
4 stars
33
3 stars
22
2 stars
14
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Montrell received numerous commendations for his friendly, professional, and knowledgeable service, contributing to a positive customer experience.

Efficiency

Customers frequently noted the quick service and minimal wait times for various services, including tire changes and oil changes.

Cleanliness

The facility was consistently described as clean and well-maintained, enhancing the overall customer experience.

Professionalism

Staff members, including Montrell and Fernando, were praised for their professionalism and ability to handle customer inquiries and concerns effectively.

Honesty

Customers appreciated the straightforward communication and honesty regarding services needed, with no pressure to upsell unnecessary repairs.
  • CC
    Cristian
    Nov 7, 2025
    5.0
    Me atendio Montrell excelente servicio muchas gracias no me cobraron nada por que habia que cambiar la chanta pero casualmente nos llegan hoy entonces nos puso la de repuesto y no nos cobro un solo dolar en serio gracias.
  • TG
    Tea-Nicole Gheorghe
    Nov 5, 2025
    5.0
    Amazing employees at this location! I came in with a flat tire and they helped me right away. Super friendly and efficient service. Highly recommend!
  • S4
    Sy 444
    Nov 3, 2025
    4.0
    The work I needed done was completed & up to my standards, but the wait was EXTREMELY long, and the Manager, Montrell was the only one working the desk while also managing the shop. My only critique is that they stay on top of their time for services requested and make sure a knowledgeable staff member other than the manager is working the desk at all times to assist the continuous influx of customers throughout the day. Professional, yet frustrated staff in my opinion.
  • GH
    Geoff Hull
    Nov 1, 2025
    5.0
    I came in to get an emergency repair with less than an hour to close on a Saturday and Montrell still was able to help me get back on the road even though it kept him at the shop after closing.
  • SA
    She Attwerk
    Oct 23, 2025
    5.0
    Montrell did a great job. He was very friendly and thorough. He explained everything that my vehicle needs and explained how he concluded what needed to be done. As well as assisting me with setting up future maintenance and repairs. I had my tire replaced today. The wait was not long, the facility was very clean, and all of the employees that I came in contact with were polite and friendly. Overall I had a great experience and would definitely recommend.

Frequently Asked Questions About NTB-National Tire & Battery

What types of services does NTB-National Tire & Battery offer?

NTB offers top-brand tires and a wide range of auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the store hours for NTB-National Tire & Battery in Houston?

The store is open Monday through Wednesday and Friday from 8 AM to 6 PM, Thursday from 8 AM to 8:30 PM, Saturday from 8 AM to 5 PM, and Sunday from 9 AM to 5 PM.