NTB-National Tire & Battery

4.5
994 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Houston today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
11041 East Fwy, Houston, TX
77029, United States

Hours

Reviews

4.6
978 reviews
5 stars
824
4 stars
49
3 stars
20
2 stars
12
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting Richard Chavez and his team for their professionalism and attentiveness.

Efficiency

Many reviews noted the quick service and fast turnaround times for various services, including tire changes and oil changes.

Professionalism

The staff was frequently described as professional and knowledgeable, providing clear explanations and honest assessments of vehicle needs.

Overall Experience

Customers reported high satisfaction with their experiences, often mentioning they would return and recommend the shop to others.

Problem Resolution

The team was commended for their ability to handle issues effectively, with several customers noting how well they addressed specific problems with their vehicles.
  • JD
    Jessa Drouillard
    1 day ago
    5.0
    Every time we come here we are met with a smile and outstanding customer service!!! The young man that is always upfront has dog treats on hand!!! We been coming here for a year now!!!
  • AA
    Andres Avalos
    Nov 16, 2025
    3.0
    They did their job truck feels stable and nice only 1 problem they didnt tuck, tighten, and straighten the tie rod sleeve. If i was going for an alignment i would just double check that but i felt the truck good after a couple of miles. (The video does show zip ties holding it up, yes the part i installed came with zip ties and reccomend them)
  • HM
    Hannah Marin
    Nov 11, 2025
    5.0
    Overall great experience thanks to Rochard and James for helping me! I got my oil changed to take a trip that required an oil change. Richard explained the differences between the oil choices and the prices. I will definitely be back here and will refer more people. Also very fast’ 💨
  • RA
    rodger Alfa
    Nov 10, 2025
    5.0
    Stopped by NTB today and the manager, Richard, made the whole process easy. He was straightforward, respectful, and made sure I understood what was going on with my car. No pressure, no attitude, just solid customer service. Everything got handled faster than I expected and I left feeling confident about the work. Would definitely come back
  • CV
    Carmen Velazquez
    Nov 4, 2025
    5.0
    5 stars all day. Been going to this NTB for the past 3yrs and these guys have just been phenomenal. Just absolutely no feeling or thinking that your about to get screwed over or something going to happen to your vehicle once the work is all done. Just hard honest, dedicated workers. Ask for James at the front desk.

Frequently Asked Questions About NTB-National Tire & Battery

What types of auto services does NTB-National Tire & Battery offer at their Houston location?

NTB-National Tire & Battery offers top-brand tires along with auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours for NTB-National Tire & Battery in Houston?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.