Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in Houston. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Houston today!
Location
Hours
Reviews
4.3
1,734 reviews
5 stars
1,226
4 stars
188
3 stars
117
2 stars
59
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service from specific employees.
Cleanliness
Many reviews noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Rental Process
The rental and return processes were frequently described as quick and efficient, with minimal wait times for shuttles.
Inconsistency Issues
Some customers reported issues with vehicle availability and inconsistencies in service, particularly regarding deposits and vehicle selection.
Negative Experiences
A few reviews mentioned poor customer service from specific employees, indicating that experiences can vary significantly.
- RDraja dekaNov 14, 20255.0Lekesha took greatest care of us as if we were her own family members. We will never forget her light, grace, and how she reminded us that we are home. Thank you for hiring angels like Lekesha!!!!!
- RBRachel BNov 12, 20255.0The level of customer service and help I receive every time I rent a vehicle is above normal standard. Mesfin Mengistu and Lakesha was extremely helpful, professional and courteous.
- BLBill LambertNov 1, 20253.0Car was dirty inside and out. Dead mosquitoes smashed on inside windows, gas tank not full and no windshield fluid.
- KTKevin TOct 27, 20251.0Went for a rental didn’t had the rental requested for or anything similar, I have an executive account and I couldn’t upgrade since the company requested that vehicle.
- KMKurt McCulloughOct 23, 20255.0Super easy to navigate with great employee interaction! Arrived @Hobby via Harlingen. Follow the instructions to ground transportation, get on the National car rental shuttle, pick your car from the available vehicles on the lot and your off to the races or the fun filled Houston traffic jams! I'll continue to utilize this rental agency. Plotted. Scouts Out.
Frequently Asked Questions About National Car Rental
What types of car rentals does National Car Rental in Houston offer?
National Car Rental in Houston offers economy, luxury, and general auto rentals, including options for business travel.
Where is National Car Rental located in Houston?
It is located at 7600 Airport Blvd, Houston, TX 77061, USA.
What are the operating hours for National Car Rental in Houston?
The rental location is open daily from 5:00 AM to 12:30 AM.
How can I reserve a car online with National Car Rental at Houston?
You can make a reservation through their website at https://www.nationalcar.com/en/car-rental-locations/us/tx/houston-hobby-airport-066g.html.
Does National Car Rental in Houston offer any special discounts?
Yes, they offer special discounts including ones for active military personnel.
What payment options are accepted at National Car Rental in Houston?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact National Car Rental in Houston by phone?
You can contact them locally at +1 713-641-0533 or toll-free at +1 888-826-6890.
How does National Car Rental's Emerald Club app enhance the rental experience?
The Emerald Club app allows customers to skip the counter, choose any car in the aisle, and manage their rental conveniently via the app.
What are some nearby car rental agencies to National Car Rental in Houston?
Nearby car rental options include Alamo Rent A Car, Enterprise Rent-A-Car, Budget Rent A Car, Avis Car Rental, and Payless Car Rental.
Are there parking options nearby National Car Rental at Houston Hobby Airport?
Yes, nearby parking facilities include The Parking Spot, The Parking Spot 2, Cell Phone Lot, and Key Airport Parking, which also offer airport shuttle services for convenience.