Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Houston. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Houston today!
Location
Hours
Reviews
4.3
1,754 reviews
5 stars
1,240
4 stars
190
3 stars
119
2 stars
60
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, attentiveness, and willingness to assist, highlighting specific employees who provided exceptional service.
Vehicle Quality
Feedback indicated that while many vehicles were clean and well-maintained, there were instances of dirty cars and discrepancies in vehicle availability.
Operational Issues
Several reviews pointed out issues with long wait times for vehicle readiness, limited hours for returns, and outdated payment systems, suggesting a need for operational improvements.
Rental Experience
Overall, customers reported a generally positive rental experience, appreciating the ease of the process and the ability to choose their own vehicles.
- DGDS G3 days ago5.0Everyone was super nice. Don’t have all the names. Excellent selection for Executive Elite 1/2026: New trucks. Abigail was accommodating, highly efficient and very friendly. Great National location.
- SSSteve Swink4 days ago5.0Had a change of plan was allowed to drop vehicle at a different location. National customer agent made it seamless. Excellent job National Car Rental.
- RMRobert Mc6 days ago4.0They seem to charge a bit more than the other, I've had a great experience with all their cars and this is the most hassle free car rental brand that actually lets you pick your vehicle like they're supposed to!
- ASAndre SorrellJan 3, 20265.0Titus Bailey is an absolute ROCKSTAR!! His customer service, attentiveness and willingness to address any concerns are TOP NOTCH!! . We ran into a small issue with the first car we reserved and Titus stepped in with quick resolution. Through my many experiences with rentals as I travel sometimes twice a month, Titus was by far the most customer oriented Managers that I’ve come in contact with.
- DSDeon SDec 29, 20253.0This was the second time I was not satisfied with National. The first was I was not given the vehicle class I paid for, and this time had to wait almost an hour for a vehicle to be ready. When it was it was not very clean. I spent my own money for a car wash, and found discrepancies on the vehicle which I immediately contacted the agency about.
Frequently Asked Questions About National Car Rental
What types of car rentals does National Car Rental in Houston offer?
National Car Rental in Houston offers economy, luxury, and general auto rentals, including options for business travel.
Where is National Car Rental located in Houston?
It is located at 7600 Airport Blvd, Houston, TX 77061, USA.
What are the operating hours for National Car Rental in Houston?
The rental location is open daily from 5:00 AM to 12:30 AM.
How can I reserve a car online with National Car Rental at Houston?
You can make a reservation through their website at https://www.nationalcar.com/en/car-rental-locations/us/tx/houston-hobby-airport-066g.html.
Does National Car Rental in Houston offer any special discounts?
Yes, they offer special discounts including ones for active military personnel.
What payment options are accepted at National Car Rental in Houston?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact National Car Rental in Houston by phone?
You can contact them locally at +1 713-641-0533 or toll-free at +1 888-826-6890.
How does National Car Rental's Emerald Club app enhance the rental experience?
The Emerald Club app allows customers to skip the counter, choose any car in the aisle, and manage their rental conveniently via the app.
What are some nearby car rental agencies to National Car Rental in Houston?
Nearby car rental options include Alamo Rent A Car, Enterprise Rent-A-Car, Budget Rent A Car, Avis Car Rental, and Payless Car Rental.
Are there parking options nearby National Car Rental at Houston Hobby Airport?
Yes, nearby parking facilities include The Parking Spot, The Parking Spot 2, Cell Phone Lot, and Key Airport Parking, which also offer airport shuttle services for convenience.