Mister Car Wash

3.7
1577 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
1038 Gessner Rd, Houston, TX
77055, United States

Hours

Reviews

3.7
1,577 reviews
5 stars
800
4 stars
238
3 stars
131
2 stars
95
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers expressed dissatisfaction with the quality of the car wash, citing incomplete cleaning and lack of attention to detail.

Customer Service

Positive feedback highlighted friendly and helpful staff, particularly mentioning individuals like Mr. Gregory and Gael for their exceptional service.

Value for Money

Several reviews indicated that customers felt the prices charged did not match the quality of service received, leading to disappointment.

Operational Issues

Customers reported long wait times and poor management of the car wash process, contributing to a frustrating experience.
  • JM
    James Mc.
    4 days ago
    1.0
    This is what a $20 interior add on at Mister Car Wash looks like. And they have the audacity to ask for a tip. Mr Car Wash acts more like a charity than an actual quality wash. Utter joke and waste of time. I am asking for my money back.
  • SR
    sylvia rogers
    Dec 23, 2025
    5.0
    Affordable prices with top-notch service-my go-to spot for keeping my car shining.They don't just wash cars, they make my car sparkle like new. Great customer service and a thorough wash. I'Il definitely be coming back . Thanks Annjela for your great Customer Service keep the smile on your face.
  • JJ
    Jeff Jenkins
    Dec 19, 2025
    1.0
    This feedback is for corporate and applies to all locations. Please tell staff to stop moving customers’ seats, mirrors, and interior controls. This is the only car wash I’ve ever used where, every time and at every location, I get back into my car and everything has been adjusted and not put back. There is no reason to touch the seats, mirrors, or buttons. If anything is adjusted, it must be returned exactly as found. This is a consistent issue and is hurting your reputation.
  • CN
    C. N.
    Dec 16, 2025
    5.0
    Daniel in the front detail section was super professional, patient, and helpful in finding the right cleaning product to remove some apparent 'road tar' on my white vehicle. It took several attempts. He patiently tried a few options, careful not to damage the paint, and finally removed it 100%. I am super grateful and beyond satisfied with his service.
  • KB
    Kelsey Bates
    Dec 13, 2025
    2.0
    Not very happy. Got platinum cleaning plus tip for $50 then had to come home to clean it more… I mentioned that I was taking it to sell right after the clean but they didn’t even get some bird poop off the hood. Inside had crumbs and wasn’t wiped down at all. Seems like a lot of money for me to still have to clean/vacuum/wipe it down.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What types of car wash services does Mister Car Wash on Gessner Rd offer?

They offer exterior-only wash options and a premier Interior Clean service including vacuuming, windows cleaned inside and out, dash, door panels, and cup holders wiped, finishing with a hand-towel dry and your choice of fragrance.