Mister Car Wash

3.8
1195 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
10760 Westheimer, Houston, TX
77042, United States

Hours

Reviews

3.8
1,195 reviews
5 stars
633
4 stars
171
3 stars
113
2 stars
65
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from management, leading to dissatisfaction among customers.

Quality of Service

Many customers reported poor cleaning quality, with incomplete washes and lack of attention to detail, especially for higher-priced packages.

Membership Issues

Several customers expressed frustration with membership benefits not being honored or explained properly, leading to confusion and disappointment.

Staff Friendliness

While some reviews praised friendly staff, others noted inconsistency in service quality and attitude among employees.
  • ED
    Edward DiNapoli
    5 days ago
    5.0
    I truly enjoy Mr. Car Wash service and my car wash package agreement. The free ou5side only car wash is awesome. Its great to know that I can run in and get my outside car washed outside for free. The total car wash for 15 dollars is simply amazing. The staff is courteous and friendly and they are very professional from vacuuming inside the car to an immaculate car wash. Definitely sign up to get one of their programs. It pays to have it. Thanks Mr. Car wash.
  • JM
    Jenna Martinez
    6 days ago
    1.0
    Absolutely the worst car wash I have received. I did the inside and out detailing and they didn’t even clean minor things like my leather back seats or my shifter. Save your $50 and take it somewhere else where you will get better quality.
  • AA
    AladdinSE
    Jan 13, 2026
    1.0
    Poor service. Vacuum was cursory, they left visible dust and leaves in the carpet. Car wash was not the best quality; left visible marks that went uncleaned which I later very easily cleaned myself, which means they were not permanent or requiring polishing or waxing. I paid extra to clean my rubber floor mats, and they left them soaking wet, which is dangerous because your feet can slip in the vicinity of accelerator and brake pedals. I asked for them to be dried and they said they don’t dry them. Also their greeter who gives you a selection of available services and prices when you first drive up, can barely speak English, and it was very hard to understand her. Will not be returning.
  • MM
    Michael Mathis
    Jan 12, 2026
    5.0
    Always pleased with the way my vehicle looks after I leave Mr.Carwash. Also, the employees there are very friendly & always wave when I first get and wave as I'm leaving.
  • BA
    BEBIANA AGUILAR
    Dec 18, 2025
    1.0
    Extremely Unprofessional Manager on Duty I had a very disappointing experience at the Mr. Car Wash on Westheimer due to the manager on duty, Ramus. I went in with a simple question regarding my membership and a vehicle change. My membership was updated on December 10, yet I was told—very abruptly—that a vehicle can only be changed one time, with no explanation, flexibility, or attempt to help. Ramus was extremely rude and dismissive. He did not take the time to explain my options, offer alternatives, or even allow a proper conversation. Instead, he immediately canceled my account without my consent or discussion. His attitude was unprofessional, rushed, and lacked basic customer service. As a paying customer, I expected respect and clear communication. This interaction felt unnecessary and poorly handled, and it reflects badly on the location. I hope management addresses this behavior, as no customer should be treated this way.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash at Westheimer offer?

Mister Car Wash offers exterior-only wash options, premier Interior Clean services including vacuuming, windows cleaned inside and out, dash, door panels, cup holders wiped, hand-towel dry, quality check, and fragrance of your choice. All services are completed in 15 minutes or less while you relax in the lounge.