Mister Car Wash

3.5
218 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
5102 Kirby Dr, Houston, TX
77098, United States

Hours

Reviews

3.5
218 reviews
5 stars
109
4 stars
18
3 stars
16
2 stars
19
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor cleaning results, with cars still dirty after washes and missed spots.

Customer Service

Feedback highlighted inconsistent customer service, with some staff being friendly while others were dismissive or rude.

Value for Money

Customers expressed dissatisfaction with the pricing relative to the quality of service, feeling that they did not receive adequate cleaning for the cost.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including pressure to upsell services and lack of attention to customer concerns.

Facility Condition

Some customers noted that the facilities, including waiting areas, were lacking in amenities and cleanliness.
  • JB
    J. Reid Bumgarner
    6 days ago
    5.0
    Thanks for terrific service today!
  • VO
    Vivian Orellana
    6 days ago
    5.0
    Ashton and Kevin were AMAZING! They made signing up for my membership so fun and unbelievably easy. I’m seriously impressed! I’ll definitely keep coming back to this location — everyone is so friendly, informative, and full of great energy!
  • CM
    Chelsea Mejia
    Nov 16, 2025
    2.0
    My husband and I pay for a monthly membership for our truck, but our experience at this location is very inconsistent depending on who is running the wash. The employee working today (November 16th, 2025 at 10:53 AM) is someone we’ve had repeated issues with. He never sprays the pretreatment on our vehicle and consistently greets us with a scowl and an unpleasant attitude while guiding us onto the track. He rushes through the process and then immediately leans against the wall to be on his phone. A pre-spray might seem minor, but it makes a big difference especially after road trips when the front of the truck is covered in bugs. It’s frustrating to go through the wash and come out with the vehicle still dirty. For a paid membership, we expect a consistent level of care and service.
  • BL
    Bart Lance
    Nov 13, 2025
    2.0
    Google info said it closed at 7. I went by a little after 6 and they had cones out and were closing. Wasted a trip. Fix your Google info or close on time.
  • CR
    Carmen Rausseo
    Nov 11, 2025
    2.0
    The people working there are very nice, but the fabric of the machine is always very dirty, and the car always gets marks on the glass, which look very bad.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash in Upper Kirby offer?

Mister Car Wash offers exterior-only wash options and a premier Interior Clean service, including vacuuming, windows cleaned inside and out, and wiping of dash, door panels, and cup holders, finished with hand-towel drying and fragrance.